Customer Service/administrative Assistant
2 weeks ago
PCS is the Niagara Region's largest, and most respected professional cleaning service provider with over 33 years in the industry Our core values determine how we eat, sleep, clean and enjoy every day. Working at PCS is not a job for us, it’s our passion Join us as we keep the world clean one carpet at a time
As a Customer Service/Administrative Assistant, the job involves facilitating the smooth operations of the administrative duties and providing support to our clients and production team members.
**Responsibilities and Duties**:
Dispatch/Reception - _Do you love talking on the phone?_
Being a point of contact for internal calls from Specialists and Sales Consultants
Answering phones to schedule work for existing clients, answer prospective client questions and schedule sales audits
Educating existing and potential clients on all provided services utilizing PCS of Niagara’s advanced online and offline marketing strategies
Serving and greeting walk in clients in a professional and friendly manner, reviewing and processing incoming rugs, product purchases, and payment receipts
Making client contact calls for appointment confirmation, quality assurance, and inquiries
Handling client concerns and rectify according to PCS of Niagara’s standards of policy/procedures
Providing support services to Administrative Supervisors and assisting with the managing of schedules
Completing and maintaining client information files in company database(s) and maintaining PCS of Niagara’s appropriate documentation storage standards
Participating in the planning/implementing of new marketing initiatives and maintain the consistent execution of the company’s marketing program online and offline
Reviewing, printing, maintaining stock levels of marketing materials (pamphlets, flyers, certificates, folders, gift bags etc.)
Facilitate PCS of Niagara’s social media accounts (Facebook, Instagram and others)
**Qualifications**
High school diploma or equivalent experience
Post-Secondary educational background in Administration/Marketing and Sales beneficial
Intermediate skill level or higher in Microsoft Office Suite (Word, Excel)
Read, speak and write English
Basic math
Must be able to lift approximately 25 lbs.
Must be able to sit, bend, kneel, crouch and crawl
Must have integrity, positive attitude, and concern for quality and standards
**Work Schedule**: Dayshifts Monday-Friday 7:45am-5pm & Saturdays 9am-3pm (5 Shifts a week)
**Salary**: $18.00-$20.00 per hour
Expected hours: 40 - 43 per week
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
-
Customer Service/administrative Assistant
4 weeks ago
St. Catharines, Canada PCS of Niagara Full timePCS is the Niagara Region's largest, and most respected professional cleaning service provider with over 32 years in the industry! Our core values determine how we eat, sleep, clean and enjoy every day. Working at PCS is not a job for us, it’s our passion! Join us as we keep the world clean one carpet at a time! As a Customer Service/Administrative...
-
Administrative Assistant
4 days ago
St. Catharines, Canada R.W. Hamilton Ltd. Full timeR.W. Hamilton Ltd, an industrial distributor company, is looking for an **ADMINISTRATIVE ASSISTANT**. We currently have an opening for a **FULL TIME** 8am-5pm position Monday to Friday. **Responsibilities**: - Answering incoming calls - Typing memos, documents - Invoicing and preparation of month-end reports - Filing - Assist the accounts receivable...
-
Administrative Assistant
4 weeks ago
St. Catharines, Canada Niagara Folk Arts Multicultural Centre Full timeReporting to the Associate Executive Director, this pivotal role supports all aspects of the Senior Leadership Team by providing general office and administrative support in an efficient, timely and confidential manner. The Administrative Assistant supports the vision, mission, values and strategic direction of the Centre, and due to the nature of the...
-
Administrative Assistant
4 weeks ago
St. Catharines, Canada Shabri Properties Limited Full time**Administrative Assistant** Shabri Properties Limited, a licensed property management company providing condominium, rental, not-for-profit housing, and commercial services in the Golden Horseshoe Region for over 40 years is growing. We are looking for an energetic, customer oriented “Administrative Assistant” to join and support our residential...
-
Manager of Customer Service
3 days ago
St. Catharines, Canada City of St. Catharines Full time**Summary of Duties**: Reporting to the Director Corporate Support Services, the Manager of Customer Service is responsible for the overall management and daily operations of the Citizens First division providing quality customer service for City of St. Catharines municipal inquires and financial accuracy for the intake of various municipal payments and...
-
Marketing & Service Assistant
3 days ago
St. Catharines, Canada Herb Lodde Roofing Full timeHerb Lodde & Sons Roofing Ltd. and Quality Exterior Systems are two companies under one roof providing the Niagara Region with reputable & durable residential roof replacements and exteriors. We are a well-established business dedicated to customer satisfaction and professional home improvement services. **Responsibilities Include**: - Marketing management...
-
Child Care Administrative Assistant
4 weeks ago
St. Catharines, Canada YMCA of Niagara Full time**Child Care Administrative Assistant** **Location **Hybrid position - St. Catharines **Pay **Starting Salary $39 894 annually with Full YMCA Health and Dental Benefits and YMCA Membership Benefits*** **Employment Type **Permanent Full Time **Placement Date **May 2024 **Why Work for the YMCA? As a charitable organization, the YMCA of Niagara aspires to...
-
Administrative Assistant
4 days ago
St. Catharines, Canada Primacare Living Solutions Full time**Part time** **Your Opportunity!** The Administrative Assistant is responsible for providing administrative support to all Managers, employees, and visitors. **Key Responsibilities and Skills**: - Answer and direct phone calls using a multi-line phone system. - Accommodate tours of the facility with families and potential residents. - Create a welcoming...
-
Child Care Administrative Assistant
4 weeks ago
St. Catharines, Canada YMCA of Niagara Full timeChild Care Administrative Assistant **Location** Hybrid position - St. Catharines **Pay** Starting Salary $39 894 annually with Full YMCA Health and Dental Benefits and YMCA Membership Benefits **Employment Type** Permanent Full Time **Placement Date** May 2024 **Why Work for the YMCA?** As a charitable organization, the YMCA of Niagara aspires to...
-
Customer Service Desk Associate
3 weeks ago
St. Catharines, Ontario, Canada Walmart Canada Full timePosition Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...
-
St. Catharines, Canada Hospice Niagara Full timePosition SummaryThe Finance and Data Administrative Assistant is dedicated to the vision, mission, values and strategic priorities of Hospice Niagara and uses their best efforts to promote the interests of the organization and contribute to a positive culture. The Finance and Data Administrative Assistant performs all duties in a safe manner, and abides by...
-
Finance and Data Administrative Assistant
3 days ago
St Catharines, Canada Hospice Niagara Full time €33,599 - €44,798Position SummaryThe Finance and Data Administrative Assistant is dedicated to the vision, mission, values and strategic priorities of Hospice Niagara and uses their best efforts to promote the interests of the organization and contribute to a positive culture. The Finance and Data Administrative Assistant performs all duties in a safe manner, and abides by...
-
Finance and Data Administrative Assistant
2 days ago
St. Catharines, Canada Hospice Niagara Full timePosition SummaryThe Finance and Data Administrative Assistant is dedicated to the vision, mission, values and strategic priorities of Hospice Niagara and uses their best efforts to promote the interests of the organization and contribute to a positive culture. The Finance and Data Administrative Assistant performs all duties in a safe manner, and abides by...
-
Finance and Data Administrative Assistant
2 days ago
St. Catharines, Canada Hospice Niagara Full timePosition SummaryThe Finance and Data Administrative Assistant is dedicated to the vision, mission, values and strategic priorities of Hospice Niagara and uses their best efforts to promote the interests of the organization and contribute to a positive culture. The Finance and Data Administrative Assistant performs all duties in a safe manner, and abides by...
-
Administrative Assistant
4 weeks ago
St. Catharines, Canada The St. Lawrence Seaway Management Corporation Full time**Location**:St. Catharines **Province**:Ontario (CA-ON) **Assignment **:Permanent **# of openings **:1 **The Procurement group is looking to hire!**: The St. Lawrence Seaway Management Corporation is a not-for-profit corporation responsible for the safe and efficient movement of marine traffic through the Canadian Seaway. The Corporation plays a pivotal...
-
Finance and Data Administrative Assistant
4 weeks ago
St. Catharines, Canada Hospice Niagara Full timeHospice Niagara, a not-for-profit charitable organization that focuses on improving the quality of life for people living with life-limiting illnesses, death, dying, grief and loss, is seeking a Finance and Data Administrative Assistant for a Summer Contract Position. **Qualifications**: - Eligible to participate in the Canada Summer Jobs Program; -...
-
Nursing Administrative Assistant
4 days ago
St. Catharines, Canada Niagara Ina Grafton Gage Village Full time**DATE**:July 21, 2023 **JOB TITLE**: Nursing Administrative Assistant - Long Term Care **STATUS**: 12-month Contract / Full-time (Non-Union) **Organization Background**: Niagara Ina Grafton Gage Village (the “Village”) is a not-for-profit charitable organization that has been providing housing and services to seniors for over 60 years. The...
-
Employee Services Administrator
4 weeks ago
St. Catharines, Canada Family and Children's Services Niagara Full time**Employer**: Family and Children’s Services Niagara **Reporting to**: The Director of Human Resources **Location**:St**. **Catharines, Ontario **Salary**:Competitive salary, benefits package and pension plan Reporting to the Director of Human Resources, the Employee Services Administrator will provide generalist functions which include professional...
-
Administrative Assistant
4 weeks ago
St. Catharines, Canada The Barber's Chair Full timeThe Barber's Chair is looking for an Administrative Assistant to add to their front desk team. Our front desk team is responsible for booking appointment, checking clients in and cashing clients out. Must be available to work evenings and weekends as we operate out of the Pen Centre in St.Catharines and work during mall hours. If you are interested please...
-
Sales Administrator
3 days ago
St. Catharines, Canada Lifco Hydraulics Ltd. Full time**Sales Administrator** **Location**: St. Catharines Office - This is not a remote position. **Position Summary**: The primary purpose of this position is to provide administrative and operational support to the Order Desk. **Responsibilities**: - Update and maintain CRM in Salesforce - Collecting deposits and processing payments - Monitoring and...