Avlc Bilingual Claims Representative

2 weeks ago


Oakville, Canada Atlas Van Lines Canada Full time

Overview:
Atlas Van Lines Canada - Headquartered west of Toronto in Oakville, Ontario, Atlas Canada has become the "national mover of choice" for thousands of families and companies because of our quality service, ethical business practices, and our ability to provide customers with a positive moving experience. The company was established in 1963 and has provided exceptional value to our customers for over 50 years.

Every day we help you
_go new places_®, with expertise in moving and logistics, bringing the world within reach.

**This position’s duties include the following**:

- Investigate information received from customers, repair firms, agents, and drivers to properly process a claim from beginning to end
- Excellent communication skills both verbal and written which is used to collaborate with customers and gather information to make an informed decision on a claim
- Knowledge of Microsoft Office products to gather information for processing a claim
- Update online database with all inquiries, complaints and action taken
- Work in a team environment

**Employment Type & Hours**: Full-time position with work hours between 8:30am and 5:00pm, Monday to Friday. Possible overtime during peak season.

**Benefits***: Drug/extended health/dental/EAP/critical illness/life insurance; pension plan; training opportunities.

Qualifications:

- Fluent French and English Communication (Written and Verbal)
- Excellent reasoning ability
- Effective problem-solving, organizational, analytical, oral and communication skills
- Proficient in Microsoft Outlook, Word and Excel
- Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations
- Must be self-motivated with the ability to work independently



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