Resident Relations Coordinator

3 months ago

Toronto, Canada Park Property Management Full time

Established in 1975, **Park Property Management Inc**. (Park) consistently delivers **market affordable, well maintained rental housing that embodies both quality and value.** Beyond managing properties, Park’s dedication extends to **fostering meaningful connections and cultivating a comfortable environment for its residents.**

**Proudly influencing the real estate landscape in the Greater Toronto Area and key cities across Ontario**, including Milton, Cambridge, Kitchener, Waterloo, Stratford, Tillsonburg, Guelph, and London, **Park boasts a diverse portfolio of over 11,200 apartment units spanning 93 buildings**. **Park’s commitment to growth **is evident through ongoing development of new purpose-built rental initiatives and strategic value-add acquisitions.

As an employer, Park takes pride in **providing a work environment where expertise and passion** contribute to the company's ongoing success. At Park,** integrity and respect form the cornerstone** of business values, creating a workplace where employees **feel good about where they work** and the **positive impact they make**.

**Resident Relations Coordinator
- Scarborough**

We are looking for a Resident Relation Coordinator where you’ll be at the heart of creating a seamless and welcoming experience for our residents. In this dual role, you’ll be responsible for overseeing smooth move-ins, ensuring residents feel at home from day one. Alongside delivering top-tier customer service, you’ll also manage administrative and receptionist duties, becoming the go-to person for both residents and employees.

**What will you do**:
**Move-In Coordinator**:

- Manage the move in calendar and adjust schedules as necessary based on availability.
- Conduct multiple suite inspections before move-ins to ensure readiness.
- Perform final suite inspection with the resident and hand over keys after ensuring all paperwork is completed.
- Program and distribute fobs and mailbox keys.
- Be present at the loading dock to oversee move-ins.
- Conduct orientation with new residents, demonstrating the use of appliances, thermostats, and other key features.
- Collect post-move feedback through surveys.

**Receptionist and Administrative**:

- Handle bulk inquiry calls and direct them to the appropriate team member or department.
- Maintain tenant files and records of leased suites.
- Prepare weekly lease tracking reports.
- Conduct property tours when needed.
- Ensure adequate office supplies and promotional materials are available.
- Inspect model suite(s) and amenities daily to ensure they are in top condition.
- Maintain records of rented parking spaces and assign keys.

**Who you are**:

- High school diploma or equivalent; post-secondary education in property management, business administration, or related field is preferred.
- Minimum 1 year of experience in customer service, property management, or real estate, ideally in a residential setting is an asset.
- Ability to multitask, manage schedules, and keep accurate records.
- Excellent organizational and multitasking skills.
- Proficiency with office software (e.g., Microsoft Office, Building Stack).

**What we offer**:
We believe the success of our organization is powered by the talent, dedication, and well-being of our employees. Our employee value proposition (EVP) has been designed to create a workplace where **employees can thrive both personally and professionally**. We are **Respect in the Workplace** certified and offer a comprehensive total rewards package, inclusive of continuous learning and development, a competitive salary, a focus on health and wellness, employer funded group benefits, and additional paid time off during the summer months.

  • Residence Life Coordinator

    7 months ago

    Toronto, Canada York University Full time

    **Purpose**: In advancing the Division of Students' vision as Partners in Student Success the Residence Life Coordinator role is primarily responsible for the day-to-day management of residence support staff, educational initiatives, community development, student behaviour and support in the undergraduate residences. The role develops and promotes...

  • Bilingual Resident Relations Specialist

    7 months ago

    Toronto, Canada Circular Materials Full time

    **OVERVIEW**: Reporting to the **Senior Manager, Customer Relations,** the **Bilingual Resident Relations Specialist** is the primary liaison between residents and collectors and processors who partner with Circular Materials. This position responds to inquires to support the services provided under the common collection system and escalations from supply...

  • Resident & Family Experience Coordinator

    12 hours ago

    Toronto, Canada Sienna Senior Living Full time

    If you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Resident & Family Experience Coordinator is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members. As a Resident &...

  • Coordinator, Integrated Digital Strategy, Citizen Relations

    1 month ago

    Toronto, Canada Citizen Relations Full time

    COORDINATOR, INTEGRATED DIGITAL STRATEGY   The Role In this role, you’ll execute our clients’ social & digital strategies under the direction of our Digital Strategy leadership and collaborate with various teams (Creative, PR, Brand, Strategy, etc) to extend brand key messages into digital. You’ll work directly with our North American team of...

  • Resident Services Coordinator

    7 months ago

    Greater Toronto Area, Canada Amica Senior Lifestyles Full time

    Job Description: **RESIDENT SERVICES COORDINATOR** **_ Amica Senior Lfiestyles_** **_ GTA_** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to...

  • Residence Life Coordinator

    4 months ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:08/22/2024 **Req ID**: 39403 **Faculty/Division**: Operations and Real Estate Partnerships **Department**: S&E Student Residences **Campus**: St. George (Downtown Toronto) **Position Number**: 00034976 **Description**: **About us**: Spaces & Experiences operates undergraduate and graduate student housing on the St. George campus. These...

  • Resident Relations

    7 months ago

    Toronto, Canada Park Property Management Full time

    For more than 45 years, Park Property Management has been providing affordable, well-maintained rental accommodations offering both quality and value. Our properties are managed with pride in the pursuit of long-term relationships with all our residents. Our company portfolio currently includes more than 11,200 apartments and rental residences in 91...

  • Resident Services Coordinator

    4 months ago

    Toronto, Canada Brookfield Properties Full time

    **Overview**: Coordinates general business office activities of an apartment community. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate associates. First point of contact with resident and provides high level of customer service. First point of contact with residents....

  • Resident Care Coordinator

    7 months ago

    Toronto, Canada Shepherd Village Inc Full time

    The Resident Care Coordinator, under the direction of the Assistant Director of Care, is responsible for auditing, teaching, and supporting the Personal Support Worker (PSW) team to ensure compliance with the Fixing Long Term Care Homes Act and Regulations and Shepherd Village policies and procedures; identifies quality improvement opportunities and...

  • Resident Care Coordinator

    7 months ago

    Toronto, Canada Shepherd Village Inc Full time

    The Resident Care Coordinator, under the direction of the Assistant Director of Care, is responsible for auditing, teaching, and supporting the Personal Support Worker (PSW) team to ensure compliance with the Fixing Long Term Care Homes Act and Regulations and Shepherd Village policies and procedures; identifies quality improvement opportunities and...

  • Resident Services/events Coordinator

    3 weeks ago

    Toronto, Canada Hines Full time

    Overview: When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World...

  • Resident Care Coordinator

    7 months ago

    Toronto, Canada Shepherd Village Inc Full time

    The Resident Care Coordinator, under the direction of the Assistant Director of Care, is responsible for auditing, teaching, and supporting the Personal Support Worker (PSW) team to ensure compliance with the Fixing Long Term Care Homes Act and Regulations and Shepherd Village policies and procedures; identifies quality improvement opportunities and...

  • Resident Care Coordinator

    7 months ago

    Toronto, Canada Shepherd Village Inc Full time

    The Resident Care Coordinator, under the direction of the Assistant Director of Care, is responsible for auditing, teaching, and supporting the Personal Support Worker (PSW) team to ensure compliance with the Fixing Long Term Care Homes Act and Regulations and Shepherd Village policies and procedures; identifies quality improvement opportunities and...

  • Resident & Family Experience Coordinator (Social Services Worker)

    7 months ago

    Toronto, Canada Deerwood Creek Care Community Full time

    If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Resident & Family Experience Coordinator II, is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Resident & Family...

  • Resident Care Coordinator

    13 hours ago

    Toronto, Canada Shepherd Village Inc Full time

    **Shepherd Village is Toronto’s largest not-for-profit seniors community and has been dedicated to the well-being of seniors since 1961.**: **We’re committed to meeting the changing physical, spiritual and social needs of seniors through quality care and compassionate service.**: **Shepherd Village was built to bring people together and designed to stand...

  • Residence Life Manager

    7 months ago

    Toronto, Canada Toronto Metropolitan Full time

    **About Toronto Metropolitan**: At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines...

  • Administrative Coordinator, Resident Care

    3 months ago

    Toronto, Canada Unity Health Toronto Full time

    OSITION AUTHORIZATION: The Unit Administrative Coordinator ensures efficient operations of the Houses Unit. The Unit Administrative Coordinator provides seamless, prompt, friendly customer-focused service to residents and the general public by performing a variety of administrative tasks including handling inquiries, appointment scheduling including data...

  • Full-time Resident Services Scheduling Coordinator- Vct

    2 weeks ago

    Toronto, Canada Extendicare Full time

    **Department**:Resident Services **Position**:Resident Services Scheduling Coordinator Weekdays 3:00pm-11:00pm (75 hours a bi-weekly) Including alternative weekends **Status**:Permanent Full-time **Date Required**: ASAP **Application Deadline**: Tuesday December 24, 2024 This position is responsible for scheduling, payroll entry and other...

  • Manager Resident

    2 months ago

    Toronto, Canada City of Toronto Full time

    **Job ID**: 51758 **Job Category**:Community & Social Services **Division & Section**:Seniors Services & Long Term Care, LTC Resident Care & Services **Work Location**:Union Station, 65 Front St W, Toronto, ON. **Job Type & Duration**:Full-time, 18 months temporary vacancy **Salary**:$122,305.00 - $163,639.00, TM2113, Wage Grade 7.0 **Shift...

  • Resident Services Scheduling Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Extendicare Canada Inc. Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Resident Services Scheduling Coordinator to join our team at Extendicare Canada Inc.About the RoleThis is a full-time position that requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. The successful candidate will be...