Cannabis Sales Representative Lead Supervisor

7 months ago

Wetaskiwin, Canada Green Nation Naturals Inc. Full time

**Green Nation Natural**
**Afternoon Supervisor**
**Must have Qualified Cannabis Worker License**

The Supervisor position is primarily responsible for working collaboratively with the Head Team Lead and Owner to manage, maintain and supervise day-to-day retail operations and activities. The Supervisor will drive sales and create an environment that is engaging, educational and inspiring to customers and team members. This position is responsible for closing (and sometimes opening) of the store, building rapport with clients and employees, upholding brand standards and increasing overall sales. Ability to work extended hours including nights, weekends and holidays based on store needs.

This position requires someone who is energetic and highly motivated, with strong lead generation abilities to become a part of a fun and dynamic team in an industry rapidly growing and newly developing cannabis marketplace. The Supervisor reports to the Store Manager and owner of Green Nation Natural.

**What is Required**

As an integral part of the Leadership Team you will know how to react to the business needs, to account for the fluctuation in traffic throughout the day. You will help lead the team with positive coaching reinforcement and continuous communication.

You will inform the team about promotions, new products and sales opportunities. You will also attend to our customers in their pleased and displeased states. Your leadership and interpersonal skills will allow you to transition negative moments into positive outcomes and customer retention. You will be an integral part of inventory.

**Requirements and Qualifications**:

- Business Administration diploma or equivalent
- QCW Certification
- Customer Service or Retail Experience
- Desire and ability to develop a positive, in -depth understanding of cannabis
- Detailed orientated and able to handle cash,
- Proficient with Computers, POS register and all sales transactions
- Good track record for demonstrating sales and customer service skills
- Time management and organizational skills
- Self-motivated with the ability to work independently/unsupervised
- Exemplary communication, problem
- solving skills
- Ability to learn and train and educate others in processes, procedures and products
- Experience in supervising others
- Able to lift and carry 30 lbs
- **The Responsibilities**_
- Help to support and create a team environment by respecting co-workers.
- Assist the management team in the training and supervising of employees.
- Assist with monitoring inventory and tracking Sales

**Typical responsibilities of the job include**:
Team and Sales Support:

- Assist with ensuring compliance with applicable regulatory bodies including Federal and Provincial, employment standards, health and safety and AGLC, GNN.
- Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking.
- Support GNN and team members, provide positive and constructive feedback so that they grow professionally.
- Enforce written company procedures and policies as changes to policy and/or regulations occur and ensure compliance among team.
- Strong ability to lead by example, be accessible and responsive to all team member's questions, suggestions, and concerns to deal with any circumstances that may arise in a high-volume retail store.
- Utilize customer and team member feedback to readily implement changes to improve the customer experience.
- Assists customers in the selection of merchandise, while providing information about the product.
- Ensures customer service standards are upheld by listening to customer’s wants and needs and providing product information when required.
- Suggestive Selling2) Daily Store Operations:

- Perform all daily opening and closing procedures in accordance to assigned shift responsibilities
- Enforce existing store standards in the absence of store manager or assistant manager.
- Assist with Federal and Provincial Government Auditors with inventory, sales, and compliance audits
- Monitoring and Tracking Sales to Ensure Achievement of Monthly & Quarterly Goals
- Coordinate with Owners and GNN to perform daily/monthly/yearly inventory audits and reconciliations
- Ensuring that product displays are attractive, space efficient, adequately stocked and secure.
- Ensure all expired/damaged/returned product is logged and disposed of according to regulations.
- Maintains store appearance, ongoing cleaning and disinfecting of high touch surfaces.
- Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.
- Ensure building security is upheld
- Ensure proper use of alarm systems and store security devices.
- Cash Handling

COVID-19 precaution(s):

- Polices and Covid-19 store capacity requirements
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place

**Skills**

Critical thinking and

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