Business Operations Administrator

2 weeks ago

Etobicoke, Canada Humber Full time

**Business Operations Administrator - Office of the Registrar - FT Admin Temp**
- (29050)

**Find Your Spot at Humber**

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here,

every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic

education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

The Office of the Registrar supports and celebrates student success. We provide students and the campus community with support through the

distribution of key information, high-quality service delivery and the maintenance of essential systems and processes. Our dedicated staff work

in a myriad of areas including Student Recruitment, Admissions, Academic Records, Convocation, Customer Service, Fees, Financial Aid,

Registration & Course Scheduling, Reporting, Student Systems, and Transfer Services at both our North and Lakeshore campuses. We are a

collaborative team that welcomes innovation, upholds a culture of inclusiveness and respect, and supports wellness.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the

future of our students and communities, here is your opportunity to join our team.

**Job Details**

**Position Title**:Business Operations Administrator

**Status**: FT Admin Temp

**Hours**: 37.5 hours per week

**Faculty/Department**: Office of the Registrar

**Campus/Location**: North and Lakeshore Campus must be comfortable working hybrid, a minimum of three (3) days on-site.

**Salary**: Hiring Range $65,366 - $81,707

**What you will do**:
Under the general direction of the Business Manager, Registrar’s Office (RO), the Business Operations Administrator supports the management

team with confidential business operations, analyzes departmental resources in relation to staffing while contributing to continuous improvement

on talent acquisition and retention, and supports strategic initiatives while ensuring compliance with Humber’s policies and procedures. The

Business Operations Administrator must maintain a high degree of confidentiality, have impeccable attention to detail, and possess strong

business acumen and the ability to communicate with impact.

The incumbent coordinates all full-cycle departmental recruitment to ensure an optimal hiring experience for all involved parties, including,

the departmental organizational chart and validating the complement report, works collaboratively with departmental managers, HR Total

Rewards, Talent Acquisition Advisors, and HR Business Partners, and provides direction to Support Staff on HR-related matters.

The incumbent investigates and governs the process and logistics related to Humber’s Refund Review, Petition for Late Withdrawal, and

College-Level Appeal (Academic) and College-Level Appeal (Non-Academic) processes and communicates with internal and external

stakeholders. The incumbent participates as a committee member to provide insight and ensure guiding principles are adhered by and

maintained.

The incumbent coordinates and assists with the design and implementation of on
- and off-campus events, such as supporting the Chair of

Convocation with the initiatives and processes related to building a successful event for graduates, and the AVP, Enrolment Management &
Registrar with departmental related events.

**What you bring to the role**

**Education**:
post-secondary diploma or degree along with a Human Resources certificate.

**Experience and Skills**:

- Requires a minimum of 2 years of experience in a fast-paced and complex coordination role.
- Ability to work in a team-based environment, where achievement of deliverables requires effective communication and follow through and work discretely with sensitive/confidential information.
- Strong interviewing, project/event planning, coordination, and implementation skills with exceptional attention to detail.
- Excellent problem-solving skills with strong organizational knowledge and the ability to thoroughly think through issues and situations to determine the best resolution.
- Ability to work well under pressure while demonstrating confidence and good judgment and the ability to remain calm during an emergency or when dealing with difficult situations.
- Excellent interpersonal skill, along with strong written and verbal communication skills; building professional relationships is key to the success of this position and experience collaborating with administrators and internal and external stakeholders is essential.
- Proficiency with MS Office Suite, knowledge of Student Information Systems (SIS) (Banner, preferably), and Human Resources Informa

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