Supervisor, Primary Health Care Administration

1 month ago

Etobicoke, Canada LAMP Community Health Centre Full time

**Full Time Permanent Position: 35 hours per week**

**Salary Range: $49,724.00 to $59,688.00 per year**

**Expected Started Date: As soon as possible**

**Location: Lakeshore & East Mississauga Community Health Centre sites**

LAMP Community Health Centre is a multi-service, community based, charitable organization that provides a wide range of programs and services to improve a person's health. LAMP uses a co-ordinated approach to connect people to medical services and other programs that build personal resources. By providing services that improve physical, emotional, social and economic well-being, people can better manage their health and environment.

**Job Summary**

Reporting to the Director, Clinical Programs, the Supervisor, Primary Health Care Administration ensures clients have a welcoming, safe and inclusive experience at LAMP from the moment they establish contact with the organization through Reception, Intake and Medical administrative staff. The role provides support to the PHC administrative team and PHC management across the LAMP CHC (both at the Lakeshore and East Mississauga sites). The Supervisor is responsible for the direct supervision of Medical Office Assistants, Reception, as well as Intake staff at both sites and ensures the quality of administrative functions that facilitate efficient, quality and integrated service delivery.

The Supervisor will ensure that relevant policies are up-to-date and accessible and that all organizational policies are followed.

**Primary Responsibilities**
- Responsible for recruitment, orientation, training, scheduling, supervision and evaluation of Medical Office Assistants, Reception and Client Intake staff, as well as applicable contract and relief staff, students, and volunteers.
- Develops and maintain an effective team and provide mentorship and coaching as required.
- Coordinates and leads Administrative meetings on regular basis including preparing and distributing the agenda and recording minutes.
- Provides administrative support to PHC management.
- Researches and leads the implementation of administrative best practice.
- Monitors and supports administrative functions to promote efficient daily operations and workflows.
- Leads, organizes and, participates in the administrative audits and quality improvement initiatives.
- Monitors a budget for routine operating expenses as well as the emergency fund.
- Provides administrative support to clinics in PHC (ex. psychiatry, asthma and other ad-hoc clinics).
- Prepares, tracks, and reconciles administrative reports to ensure accuracy, flag discrepancies and lead identified corrective measures and action items in consultation with management.
- Submits reports, documentation and correspondence in a timely manner.
- Works effectively in a busy environment with the ability to balance job requirements including timely response to internal/external correspondence.
- Consults with PHC team to develop effective and consistent administrative workflows that optimize and streamline Electronic Health Record use.
- Provides administrative support related to organizational quality improvement and strategic planning initiatives (ex. PHC survey, chart audits).
- Ensures that the waiting rooms and client education materials/bulletin boards/resources are updated, accessible and accurate.
- Ensures that infection control cleaning protocols are followed and implemented.
- Ensures the compliance with Health & Safety regulations and LAMP’s policies and procedures, including the immediate reporting or significant concerns or incidents.
- Other duties as assigned.

**Required Qualifications**
- Post-secondary diploma in medical office or business administration or equivalent.
- Three years of administrative experience in a medical office setting, minimum.
- Three years of supervisory experience, minimum.
- Excellent interpersonal skills necessary to work effectively across all levels of the organization’s diverse workforce.
- Demonstrated ability to facilitate and support high functioning cohesive teams.
- Excellent communication skills, both verbal and written, with the ability to clearly convey information and ideas.
- Positive attitude and dependable with strong initiative and the ability to work both independently and in a team oriented atmosphere.
- Ability to prioritize and facilitate change management.
- Demonstrated flexibility to work well under pressure and strong time management skills.
- Ability to de-escalate stressful situations in a calm and professional manner.
- Demonstrated experience in effectively coaching & supervising staff.
- Knowledge of the Personal Health Information Protection Act (PHIPA)
- Knowledge of immigration policies and health care.
- Knowledge of Occupational Health and Safety Laws.
- Open minded, eager and willing to constantly learn and improve oneself.
- Knowledge of LAMP Community Health Centre, the South Etobicoke and/or Mississauga, and/or a second language that is refle

  • Intake Liaison, Primary Health Care

    2 months ago

    Etobicoke, Canada LAMP Community Health Centre Full time

    **Intake Liaison,** **Primary Health Care** **Permanent Full-time Position: 35 hours per week** **Position Expected Start Date: July 2023** **Salary Range: $43,732 - 52,479 per year** LAMP Community Health Centre is a multi-service, community based charitable organization that provides a wide range of services to improve a person's health and wellbeing....

  • Administrative Assistant/ Providers Coordinator

    5 days ago

    Etobicoke, Canada Health Bound Health Network Full time

    **Business Profile**: Health Bound Health Network is a network of rehabilitation clinics that is revolutionizing rehabilitation by helping people overcome the challenges of disabling injury, illness or age-related health conditions to live active and healthier. **Objectives**: Administrative assistant coordinates activities and third-party personnel to the...

  • Child-care Centre Administrator

    1 month ago

    Etobicoke, Canada Gold Circle Early Childhood Daycare Centre Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College/CEGEP - Experience: 5 years or more **Work setting**: - Child care centre **Tasks**: - Hire and provide training for professional and non-professional staff - Direct and advise professional and non-professional staff - Establish administrative procedures - Manage...

  • Care Coordinator

    6 days ago

    Etobicoke, Canada Lifemark Health Group Full time

    **Customer Service Representative** - **Six Points** Physiotherapy** **Part-Time** **Location: Etobicoke**, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in...

  • Supervisor, Tour Guides Administration

    2 months ago

    Etobicoke, Canada Jonview Canada Full time

    Open Position**:Supervisor, Tour Guides Administration**: - Status**:Permanent, Full time (Hybrid in-office and remote work)**: - Location**:Etobicoke office** **VALUES: WE WORK AS A TEAM** with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other. **WE ARE...

  • Food Services Supervisor

    3 weeks ago

    Etobicoke, Canada Eatonville Care Centre Full time

    **Are you an individual that has a passion for making a difference?** At Eatonville Care Centre, we are passionate about providing compassionate care for families and loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, **P**articipation ~** E**xcellence ~ **O**penness ~ **P**erformance...

  • Manager, Allied Health Programs

    3 days ago

    Etobicoke, Canada LAMP Community Health Centre Full time

    **Manager, Allied Health Programs** **Temporary Full Time Position: 35 hours per week** **Contract Period: March 2023 to May 2024** **Salary Range: TBD** LAMP Community Health Centre is a multi-service, community based charitable organization that provides a wide range of programs and services to improve a person's overall health. LAMP uses a...

  • Health Care Aide

    2 weeks ago

    Etobicoke, Canada William Osler Health System Full time

    **Company Description** One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Home Care Support Worker

    1 week ago

    Etobicoke, Canada Verdure Health Care Full time

    Why Join Verdure HealthCare? Join our dynamic team and make a meaningful difference in our clients' lives! Verdure HealthCare offers diverse opportunities and a robust career path in various professional roles. As a part of our team, you will benefit from a competitive salary and a comprehensive benefits package, which includes: - Full-time and part-time...

  • Operations Supervisor

    2 months ago

    Etobicoke, Canada Bimbo Canada Full time

    We are looking for a detail-oriented individual to join our team as the operations supervisor. The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties. To be...

  • Administrative Assistant

    4 days ago

    Etobicoke, Canada William Osler Health System Full time

    Company Description One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Child Care Assistant Centre Supervisor

    4 days ago

    Etobicoke, Canada BrightPath Kids Canada Full time

    **Center: Eglinton, ON** **Job Type: Full-Time** BrightPath Kids, part of the Busy Bees Global Childcare Community, is growing our team of Early Childhood Educators! BrightPath Kids is a world-class, award winning, innovative provider of early childhood daycare that aims to foster a culture of diversity and open-mindedness for all. **What will you be...

  • A7-program Supervisor

    4 days ago

    Etobicoke, Canada PLASP Child Care Services Full time

    **Location**: All Saints C.S. **Address**: 1435 Royal York Rd., Etobicoke, ON M9P 3A7 **Component**: After School Program ONLY - School Age Chidlren **Total Hours Per Day**: 3 hours **Education**:Registration with the College of ECE (RECE) is NOT required for this position **PROGRAM SUPERVISOR - BEFORE SCHOOL AND/ OR AFTER SCHOOL PROGRAMS** PLASP Child...

  • A7-program Supervisor

    4 days ago

    Etobicoke, Canada PLASP Child Care Services Full time

    **Location**: All Saints C.S. **Address**: 1435 Royal York Rd.,Etobicoke, ON M9P 3A7 **Component**: After School Program ONLY - School Age Children **Total Hours Per Day**: 3 hours **Education**: Registration with the College of ECE (RECE) is NOT required for this position **PROGRAM SUPERVISOR - BEFORE SCHOOL AND/ OR AFTER SCHOOL PROGRAMS** PLASP Child...

  • Health Care Aide

    2 weeks ago

    Etobicoke, Canada William Osler Health System Full time

    **Company Description** One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Dietary Aide

    3 weeks ago

    Etobicoke, Canada Eatonville Care Centre Full time

    Are you an individual that has a passion for making a difference? At Eatonville Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient...

  • Dietary Aide

    3 weeks ago

    Etobicoke, Canada Eatonville Care Centre Full time

    Are you an individual that has a passion for making a difference? At Eatonville Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient...

  • Dietary Aide

    3 weeks ago

    Etobicoke, Canada Eatonville Care Centre Full time

    Are you an individual that has a passion for making a difference? At Eatonville Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient...

  • Care Coordinator

    4 days ago

    Etobicoke, Canada Lifemark Health Group Full time

    **Customer Service Representative** -** **Four Seasons Physiotherapy** **Part-Time** **Location: Etobicoke**, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in...

  • Laboratory Technician/assistant

    4 days ago

    Etobicoke, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...