Customer Service Representative

5 months ago


Toronto, Canada Allegra Toronto Full time

We are seeking a motivated, detail-oriented person to join our small team. The position involves customer service and digital print production in a retail/commercial environment in downtown Toronto.
- **Responsibilities**:_

**Customer Service**:
Communication with retail customers, corporate clients and vendors
Schedule and process jobs as necessary
Arrange couriers and shipping for completed jobs
Coordinate with suppliers for job updates and shipping
Enter and process invoice payments, follow up on receivables
Manage front counter customers

**Pre-Production and Post-Production**:
Process and complete print and signage work orders
Assist with the scheduling of daily workflow
Operate digital print equipment to facilitate completion of orders
Ensure timely production and delivery of jobs
Other duties as assigned

The role is primarily Customer Service and Admin related with basic tasks in print and signage. While print shop experience is preferred, training will be provided on the equipment and tasks.

**Skills/Qualifications**:

- Completion of secondary school is required
- Experience in a digital print environment would be an asset
- Excellent administration and organizational skills
- Must be computer literate (Outlook, Word, Excel)
- Basic knowledge of Adobe Acrobat
- Strong problem solving and prioritizing ability
- Ability to lift 40 lbs
- Professional, pleasant and courteous manner
- Understand the importance of urgency and accuracy at the same time
- Ability to work unsupervised or with mínimal supervision
- Ability to adapt to changing priorities

**Benefits**:

- Vacation & paid time off (full time)

**Job Types**: Full-time, Part-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person



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