Contract Manager

6 months ago

Kelowna, Canada Bouygues Energies and Services Canada Limited Full time

At Bouygues Energies and Services we aim to foster work environments that are client focused, results-orientated and collaborative. Bouygues Energies & Services is a leading provider of Facility Management services to a range of clients across Canada and, through our parent company, globally. Our Canadian projects include the government, aviation industry, and healthcare and entertainment sectors with contract duration ranging from short term to 28 years. With our sister company, Plan Group, we have significant reach into all asset classes. Our offices include Vancouver, Winnipeg, Montreal, Ottawa and Toronto.

We take pride in providing partnerships with our clients, providing facility management and energy solutions. Whether creating modern and imaginative work spaces, enhancing carbon and green performance, or delivering high quality facility services, we will bring our imagination, energy and technologies to deliver a unique client experience that creates tangible value and benefit to our clients and partners.

Our core values of safety, integrity, commitment, helpfulness, results, team work, empowerment, innovation and honesty contribute to our family-orientated Bouygues culture and we are committed to hiring people who are leadership focused, team-centered and pride themselves to take ownership and are accountable.

Contract Manager
**Reporting to**: Vice-President Airport Operations

**Core purpose of the job**:
To be responsible for all operational staff, budget and performance of the FM Services including minor works and projects. To effectively manage and develop all services within the site, using standards set by the Company and the contract with the client, and maintaining a close liaison with the client in ensuring day to day requirements of delivering the contract are met. To participate in the development of the business in Kelowna and at other airports through, membership of the Equans airports business unit. To be responsible for contractual performance in accordance with agreed budgets, compliance with the performance monitoring systems, and continually enforce cost efficiencies.

**Scope of duties and responsibilities**:

- To be the senior on site manager liaising with the airport authorities and airport tenants, as required and to undertake the contract role of Authorized Representative
- To exercise financial and commercial controls in the management of expenditure and income within agreed budgets. To maximize profitability of operations and deliver ongoing cost savings.
- To identify and develop opportunities to enhance business and revenue growth both on the contract and in a wider company role.
- To produce an overall contract budget and be responsible for performance against the budget and to take remedial action when applicable.
- Understand and operate within the contract documentation and requirements including reporting requirements and liaison with external parties as required
- To implement and maintain the company performance monitoring system, while being accountable for the contract monthly performance.
- To actively promote the development of professional codes of practice in line with organizational and local business needs.
- To be involved in business development activities for the contract and, as requested, company as a whole. To promote the highest standards of customer care and to monitor the quality of all services provided to customers.
- To achieve a safe environment and practices for staff and others while on the premises.
- To ensure all of the required company and legislative requirements are met, including Environmental and Health & Safety.
- To ensure the appraisal of the performance of all staff and provide relevant training and development to achieve the highest standards of personal contribution.
- To carry out any other duties as requested by management which may include management of other contracts and sites.
- To undertake such other duties appropriate to the level and character of work as may reasonably be required within the Department or Equans Airport Business Unit.

**Essential Attributes**:

- Previous experience in Facility Management services delivery with a minimum value of circa $3 million per annum preferably within the airport sector.
- Strong business acumen with previous budgetary experience and responsibility in the region of $3 million per annum.
- Customer focused with knowledge, experience and understanding of a customer centric environment responding to customers and taking personal responsibility.
- Strong decision making skills in order to make well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
- External awareness in order to understand and keep up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views and how the company impacts that exte

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