Program Assistant

2 weeks ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 37.5

Salary Grade: Level M

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:

- The mission of the Department of Medicine at the Schulich School of Medicine & Dentistry is to clarify the Department’s purpose and acts as the benchmark against which we judge our actions and decisions:
- To our patients, we use our expertise to provide the best possible care;
- To our community, we are responsive to their needs including safe and timely treatment and prevention; and facilitating the development of a healthy community;
- To ourselves, we are a faculty that is never satisfied with the status quo; dedicated to continually improving patient care, creating innovative learning opportunities for all learners and advancing knowledge through research excellence;
- To fully support the career development and success of faculty, staff, and students; and,
- To efficiently and effectively manage funding and payments of $88 million/year, ensuring proper audit and generally accepted accounting principles are strictly followed.

**Responsibilities**:
The Program Assistant will support the effective and efficient administration of the educational portfolio in the Division of Cardiology and the Department of Medicine as needed, ensuring adherence to program standards. The role will provide administrative support and act as a first point of contact and resource for inquiries, providing information regarding rounds, continuing medical education events and University and departmental policies and procedures. The role will also contribute to the ongoing refinement of program processes and procedures and organize and support the planning and coordination of schedules. In addition, the Program Assistant will coordinate information and logistics for committee meetings and maintain the division website.

**Qualifications**:

- Education:
- 2-year community college diploma with a Major in Business Management/Administration
- Experience:
- 3 years' experience providing administrative support to a senior leader and coordinating logistics; preferably in an academic or medical environment
- Experience providing administrative support for continuing education development preferred
- Knowledge, Skills & Abilities:
- Knowledge of medical education and related licensing bodies preferred
- Verbal and written communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Strong mathematical and analytical skills to complete accurate calculations with the ability to synthesize sizable amounts of detail/data
- Demonstrated ability take initiative, to work independently and follow through on work assignments
- Competency to maintain confidentiality and treat sensitive information with discretion
- Ability to establish rapport with people from diverse backgrounds
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Ability to multi-task and maintain an organized and effective personal work environment
- Adapts readily and effectively to changing priorities and demands
- Personable and courteous in working relationships with colleagues, faculty members, students, and the public
- Ability to work independently and effectively as a member of the team to achieve department goals

**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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