Door and Moulding Inside Sales Representative

1 week ago


Edmonton, Canada Dick's Lumber Full time

Do you like helping customers find everything they need for their building project? Do you have experience in door and moulding or building material sales? If you answered "yes" to either of these questions, we would love to hear from you

**Responsibilities**:

- Respond promptly and professionally to customer inquiries and requests for quotations
- Provide product knowledge and technical support to customers to assist in their purchasing decisions
- Develop and maintain strong relationships with customers by delivering exceptional customer service and support
- Collaborate with the sales team to develop strategies to achieve sales targets and increase market share
- Manage customer accounts, including processing orders, tracking shipments and resolving customer complaints or issues
- Keep up to date with industry trends, product developments and competitor activity
- Attend industry events, trade shows and sales meetings, as required
- Prepare and submit sales reports and forecasts to management on a regular basis
- Perform other duties as assigned

**Qualifications**:

- High school diploma or equivalent; college degree in business or related field preferred
- Minimum of 2 years’ experience in inside sales, preferably in the door and moulding industry
- Proven track record of achieving sales targets and building strong customer relationships
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and work effectively in a team environment
- Strong organizational and time management skills, with the ability to manage multiple tasks and priorities simultaneously
- Proficient with Microsoft Office (Word, Excel, Outlook) and CRM software
- Self-motivated, with a positive attitude and a willingness to learn and adapt to changing business needs

Ability to work independently and take initiative to identify and pursue sales opportunities

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Door and Moulding Sales: 1 year (preferred)
- Inside Sales: 1 year (preferred)

Work Location: One location



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