Tech Rep

3 days ago

Greater Vancouver A, Canada Shimano Canada Ltd Full time

Our mission is to promote health and happiness through the enjoyment of nature and the world around us. We are dedicated to building closer relationships between people, nature, and bicycles. Through providing high-quality and high-performance components for different types of bicycles: ranging from bicycles for the world’s top racers to daily users.

To do this effectively, we rely on our excellent team of employees: diverse in talent, interests and backgrounds. If you feel you can bring talent, innovation, and enthusiasm to our workforce, then please consider the following opportunity.

**Job Summary**:
Reporting to the Go-To-Market (GTM) Manager, the Shimano Tech Rep / Demo Support position is responsible for providing tech support for Shimano equipped bikes in the field. This position will focus on demoing Shimano equipped bikes at dealer and consumer events, and non-endemic events, along with providing tech support to bicycle retailers on all Shimano brand items (Shimano, Lazer, PRO, and Motorex).

The Shimano Tech Rep / Demo Support position will also lead and assist in marketing Shimano equipped bikes, product knowledge clinics, staffing consumer marketing booths, attending trade shows and sales meetings, interacting with the media and providing event market and product feedback to Shimano Canada. _Please note this is not a typical Monday - Friday role, rather this position will be required to have a flexible schedule to attend events scheduled for weekends and evenings._

**This position is based out of the Greater Vancouver Area, British Columbia and covers the Western Canada Territory.**

**Essential Duties/Responsibilities**:

- Provide technical support to bicycle dealers and manufactures on Shimano equipped bikes and all Shimano group company brands.
- Represent Shimano at various events in a professional manner.
- Repair bicycles in a safe manner at fun ride settings.
- Provide demos, marketing and technical support for OEM and retailers.
- Transport the demo vehicle and equipment to/from the events according to policies and regulations.
- Organize and execute independent bike dealer and non-endemic events.
- Communicate Shimano marketing messages to OEMs, dealers, consumers and advocacy events.
- Explore rental and non-endemic opportunities (larger events).
- Build Shimano brand recognition in territory
- Meet driver requirements and policies outlined by supervisor.
- Participate in event logistics and budget planning.
- Understand and process new information quickly.
- Able to work 25 + events a year
- Set up and tear down vehicles and displays at events.
- Maintain vehicles, bikes and marketing displays.
- Stock and organize parts inventories in demo vehicle.
- Maintain clean work areas and equipment.
- Deliver and install in-store marketing materials at specified retail locations.
- Work together with each division of Shimano to assist their needs.
- Supervise event staff on Shimano products
- Submit expense reports in a timely manner
- Submit daily/weekly trip reports
- Plan schedule for each year
- Working together with sales agencies to help their needs
- Over 75% travel based

**Job Qualifications**:

- Intermediate to advanced level knowledge of bicycle mechanics and ability to troubleshoot and repair bicycles.
- Superior time management skills.
- Excellent communication and written skills, including presentation skills.
- Ability to work unsupervised.
- Ability to demonstrate mechanical techniques to consumers and other members of the bike industry.
- Ability to drive long hours.
- Available to work weekends, evenings, and holidays as required to fulfill event schedule.
- Computer skills (Microsoft Office
- Proficient in Excel, Word and Outlook).
- Event support experience.
- High level knowledge of all Shimano products
- British Columbia Class 5 drivers license (or equivalent)
- Good driving record with clean drivers abstract
- Cross-country vehicle driving experience a plus

**Education**:
Bachelor's degree in Marketing preferred, but not required.
- Shimano Canada Ltd. is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status or any classification protected by federal, provincial, or local law. Shimano Canada is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs._

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $55,000.00-$71,000.00 per year

Schedule:

- Holidays
- Weekends as needed

**Location**:

- British Columbia (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: On the road

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