Residential Account Manager

7 months ago

Ottawa, Canada Carrier Enterprise Canada Full time

**Carrier Enterprise Canada**

**Residential Account Manager - HVAC**

**Reporting to**: Residential Sales Manager

**Location**: Kingston, Ontario
- CE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories. CE has 36 locations across Canada. We are currently accepting internal and external applicants for a Residential Account Manager._

**The Opportunity**:

- Working closely with an existing dealer network and generating new business for Carrier Residential Equipment and our parts product lines, your main job responsibilities will include:

- Recruiting new dealers/customers.
- Developing our existing dealer network.
- Achieving agreed upon sales goals for assigned territory.
- Introducing new and existing programs and products to customers.
- Developing and implementing marketing strategies, goals and sales plans.
- Accepting and processing new orders from customers, and keeping customers aware of product availability and the status of their orders.
- Building strong internal and external client relationships by providing dedicated customer service.
- Actively participating in industry associations and events.
- Assisting the credit department in the collection of outstanding debts and the resolution of disputes with customers.

**Skills and Behaviours**:

- Minimum three to five years of successful sales experience in a fast paced, competitive and high-volume environment, ideally within an HVAC/R, technical and/or Distribution Company.
- Post-secondary degree/diploma.
- Proven negotiation, sales and leadership abilities.
- Organized, independent individual who has a strong desire to sell and succeed.
- Superior communication and interpersonal skills.
- Customer service orientated.
- Computer literate.

**What’s in it for you?**
- When you join Carrier Enterprise Canada, you will be part of a dynamic work environment that delivers first-class service to provide comfort to every home & business through our top of the line HVAC/R products.
- You’ll join a team built on trust and integrity - where we succeed and celebrate together.
- We value engagement, empowerment and accountability and our team members flourish because of it.
- We care about your future with us. We encourage and provide opportunities for learning and development by using the best-in-class tools for training.
- Every team member makes an impact in our business. We believe our team members are our greatest asset’s.

**We offer competitive salary, incentive, and benefits such as**:

- Health, Dental & Vison Care
- Life & Disability Insurance
- Travel Assistance Coverage
- Company Pension Plan with a company contribution
- Employee Assistance Program
- *Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially._

Schedule:

- Monday to Friday

**Experience**:

- HVAC: 2 years (preferred)
- Sales manager: 4 years (preferred)

Work Location: In person

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