Business Analyst

3 weeks ago


Ottawa, Canada Payments Canada Full time

Payments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work.

|Get to Know Us

We are a unique organization situated at the centre of Canada’s payments ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas, and to navigate industry-level challenges. We adhere to a set of values that in themselves are tensions: Inspire Trust, Build Community and Enable Change.

**Payments Canada - where our country connects**:
|Our Culture
We are a collaborative, diverse and passionate group of individuals. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across our ecosystem
Come and join us - Where Payments Meets Purpose

|About the role

The Future State of Retail Batch (FSRB) project and product roadmap is a key priority for Payments Canada over the next few years. As a Business Analyst dedicated to this initiative, you will be a key member of a small team working to identify, define and document business processes and assist in the development of the conceptual design, high level requirements and detailed requirements. Act as a liaison between business and SME teams (such as Policy and Risk) by facilitating communication and determining objectives that align with stated and unstated business and project needs.
Reporting to the Product Lead for FSRB, the Business Analyst will work with project managers, project sponsor and product leads as well as with other business leaders and SMEs to help ensure the objectives for this initiative are met, documenting and guiding processes, outputs and deliverables through data analysis and documentation.

The Business Analyst will work to bridge the gap between the project and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. Engage with business leaders and to understand how data-driven changes to process, product, services, software and hardware can improve efficiencies and add value.

This is a temporary position for a 12-month term.

|What you’ll do

**Responsibilities of the Business Analyst include**:

- Evaluating business processes, anticipating requirements and developing solutions, simultaneously identifying opportunities for improvement;
- Gather critical information to support the project, and documenting findings as well as other relevant artifacts in support of the project deliverables;
- Collaborating with cross functional teams and acting as a liaison between various stakeholders as it relates to the project.

|Minimum Qualifications
- Post-secondary education in Business, Commerce, Information Technology, Engineering or a related field;
- A minimum of five (5) years of experience in business analysis or a related field;
- Experience supporting business and/or technical transformation projects;
- Experience in building and sustaining day-to-day relationships and communications with internal and external partners and resources;
- Experience preparing and delivering project / initiative updates to senior leadership;
- Exceptional analytical and conceptual thinking skills;
- The ability to influence stakeholders and work closely with them to determine acceptable solutions;
- Government of Canada Reliability clearance or eligibility to obtain.

|Preferred Qualifications
- Experience working in the payments or financial sector is considered an asset;
- Business Analyst designation from a recognized institution (CBAP, IIBA / PBA, PMP) considered an asset;
- Bilingualism (English and French) is considered an asset.

|Salary Range
- Based on qualifications and experience: $78,031 and $97,539.

| Payments Meets Purpose - What you can expect from us
- Flexible, hybrid (remote/office) environment;
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (If eligible);
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employee's with contracts 12 months & over);
- Paid time off: minimum four weeks paid vacation, sick and personal days, December Holiday Shutdown and Cultural Holiday Observance Days;
- 26 Weeks of paid maternity and parental leave top-up;
- Rewards and recognition program;
- Access to Office Gym Facilities;
- Internal and external professional development opportunities;
- Fun team and organizational events;
- Monthly All Staff Forums led by our Executive Leadership Team.

| Our Diversity, Inclus


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