Client Services Coordinator

2 weeks ago

Toronto, Canada Atchison & Denman Court Reporting Services Ltd. Full time

**Client Services Coordinator**

A&D is a busy court reporting firm looking for an energetic, personable individual with a strong client service orientation. Duties include taking bookings for space, greeting clients, and showing them their rooms.

Other duties include ordering supplies, stocking coffee, tea, office supplies and catering orders. At lunch, the Client Services Coordinator is required to distribute the catering to each of the rooms and manage the cleanup. Closing at the end of the day involves sanitizing and dishwasher loading/unloading

The Client Services Coordinator will also assist the VP with office administration and virtual facilitation via virtual platforms. Must be proficient in Word with good typing skills.

They are the first point of contact for our mediation/arbitration clients (mostly in the labour sector), and it is imperative that the parties are welcomed and made comfortable before their proceedings. Experience in the hospitality industry would be an asset.

The starting salary for this position is $20 per hour. Renegotiated after the 3-month probationary period.

The position is full-time, with a possibility for overtime pay. Must be available to work the rare weekend and evenings.

**APPLY VIA EMAIL to this posting ONLY**

**Responsibilities include but are not limited to**:

- Schedule mediations, arbitrations, discoveries, examinations, and other offsite meetings within our booking system
- Schedule and facilitate virtual mediation and arbitration through Zoom, Microsoft Teams, WebEx, and Skype
- Organize and tidy hearing rooms, waiting areas and front entrance
- Liaison with relevant suppliers, markets, and individuals

Relevant Skills:

- Highly approachable individual who possesses solid administrative skills and attention to detail
- Strong computer skills including proficiency in Microsoft Office, Zoom, WebEx and Microsoft Teams
- Demonstrates initiative, good judgment and excellent communication skills (written and verbal)
- Ability to multitask, adapt and cope with challenging situations

**Salary**: From $20.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: One location

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