Bilingual Policy Settlement Associate, New

2 months ago


Mississauga, Canada Royal Bank of Canada Full time

**Job Summary**

The prerequisite for this role is to be fully bilingual, speak, read and write French. This position’s primary role is to review, assess and process the final stages of an issued policy before it is placed as inforce and premium paying. The incumbent would be in a full production environment. Strategic priorities encompassed within the role include providing high quality of document accuracy, strong analytical skills, risk mitigation practices and procedures along with strong written communication skills.

**What is the opportunity?**

As part of the Settlement Team, your primary role is to review, assess and process the final stages of an issued policy before it is placed as inforce and premium paying. You will be responsible to communicate, primarily written; with various policy stakeholders including internal RBC Sales partners, external Sales Brokerages and other internal RBC departments.

**What will you do?**
- Review of the final requirements required to place a policy into an inforce/premium paying status
- An eye for divergences in the policy settlement process that need to be addressed and/or corrected
- Ability to change and adapt as the portfolio of products are newly developed and/or updated
- Track and maintain inventory of completed work and decisions
- Build and maintain relationships with partners within New Business Operations team and with our Sales partners

**What will you need to succeed?**
- 1 to 3 years of insurance industry experience would be considered an asset
- Experience with payment handling information, credit card, bank accounts, refunds, etc.
- Documented experience and ability to follow outlined processes and procedures
- Effective communication skills, written and verbal, in both English and French
- Proven ability of high value output while meeting key performance metrics: Productivity, Quality and TAT (turn-around-time)
- A team player, contributing not only to achieve personal goals, but also those of the team and department

**Special Conditions**

Only applicants fluent in both English and French, written and spoken, will be considered for this position. Please note this is a fully remote position.

**What's in it for you?**
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your career
- Flexible work/life balance options
- Sophisticated RBCI software tools to boost your productivity

**Job Skills**

Active Learning, Communication, Credit, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management, Training People

**Additional Job Details**

**Address**:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

**City**:
MISSISSAUGA

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
INSURANCE

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-08-09

**Application Deadline**:
2024-10-12

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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