French Speaking Settlement Counsellor

7 months ago

Mississauga, Canada Peel Career Assessment Services Inc. Full time

Settlement Counselor Job Description
- Preferred Languages: French, Arabic

Newcomer Clients:

- Coordinates information, activities and linkages with other PCAS departments/programs as assigned.
- Distributes identified promotional material about the services for newcomers to each newcomer client
- Meets with clients to assess their settlement strengths and needs
- Assists clients to prioritize their settlement needs and facilitates referrals to the closest and most appropriate community services
- Provides services in a supportive and culturally sensitive manner
- Distributes promotional materials identified by the funder
- Facilitate client access to services by telephoning for appointments, translation documents, assisting clients to fill out forms, write correspondence, etc.,
- Advocate on behalf of clients with institutions, employers, landlords etc.,
- Provide support for school enrolment for all newcomer family members as necessary
- Assist newcomers to understand their rights and responsibilities as new Canadians Identify and bring forward for discussion/resolution, any challenge barrier or gaps in service for clientele

Administration:

- Enters statistical information in a newcomer data system using an approved tracking system
- Ensures client confidentiality
- Represents agency on assigned committees
- Prepare and submit reports, statistics, etc.,
- Make ongoing site visits and establishes networks with other settlement counsellors, other community groups including faith organizations, businesses, community centres, schools, day cares, etc, in the city/county
- Attends training opportunities
- Keep accurate and up to date files on clients
- Works flexible hours, including evening and weekends, according to peak user times, as schedules
- OTHER DUTIES AS ASSIGNED

Qualifications:
- University Degree (Social Services, Social Work or related degree)
- Related social services field of expertise or extensive experience of 1-5 Years
- Ability to actively support newcomers and referring newcomers, refugees and immigrants to needed services.
- Able to facilitate groups of newcomer women and clients facing multiple barriers to employment.
- Familiar with community social services networks and knowledge of excellent writing and communication skills.
- Non-profit Employment counselling experience.
- Familiar with privacy rights.
- Requires minimum supervision, able to work independently and maintains a supportive and cooperative environment with colleagues.

**Job Types**: Contract, Full-time

Work Location: In person

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