Nakiska Winter Sports Schoool Assistant Director
1 month ago
**Nakiska Winter Sports School Assistant Director**
**Position Overview**
As the Assistant Director of the Nakiska Winter Sports School, you will play a key role in supporting the overall management of the school’s operations. You will work closely with Senior Management to ensure a high-quality guest experience and maintain staff well-being. This role involves overseeing instructor training, daily operations, and maintaining the standard of excellence the Winter Sports School is known for.
**Key Areas of Knowledge**
- Adherence to the Nakiska Resort policies and procedures as outlined in the Staff Handbook.
- Thorough understanding of Winter Sports School orientation, training, and operational guidelines.
- Commitment to Nakiska Resort's health and safety protocols, including incident and hazard reporting.
- Comprehensive knowledge of snow school services, products, and Canadian ski/snowboard instruction standards (CSIA, CASI) is highly beneficial.
- Familiarity with resort services, systems, and safety regulations.
**Key Responsibilities**
- Oversee and manage day-to-day operations of the Winter Sports School.
- Work closely with Senior Management to uphold and enhance the quality of the snow school.
- Lead daily meetings with staff, providing clear instructions and updates.
- Organize, delegate, and manage responsibilities for Instructors, Lead staff, and Sales staff.
- Support staff in achieving performance goals, offering feedback, guidance, and motivation to promote success and professional development.
- Monitor and maintain a high standard of guest service and mountain safety.
- Coordinate instructor training programs, ensuring that staff are equipped with the necessary skills and resources to perform their duties effectively.
- Provide leadership in maintaining a professional image and work environment, setting a strong example for all staff members.
**Key Skills**
- Proven leadership and supervisory experience, preferably within a ski or snowboard school setting.
- Strong work ethic and ability to work both independently and as part of a team.
- Exceptional communication and active listening skills.
- Ability to motivate and support staff in a high-performance environment.
- Minimum **Level 2** internationally recognized certification(s) in ski/snowboard instruction required.
- Experience with a variety of POS and CRM software systems is a strong asset.
- Experience with cash handling and reconciliation procedures is an asset.
**Application Requirements**
- Valid work VISA or legal status to work in Canada.
- Cover letter and resume/CV.
- Proof of certification and active membership.
- Recent Criminal Record Check (clearance to work with children within the last 12 months).
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