Desktop Support Analyst
3 months ago
Driven by a love of plants, Pure Sunfarms is one of Canada’s largest, single-site, licensed producers of high-quality, greenhouse-grown cannabis based in BC’s Fraser Valley (Delta). We are proud to bring together individuals from a wide breadth of industries, backgrounds, and experiences, and promote a culture of belonging where everyone can truly be themselves - in every form of expression that is natural to them. This is our priority and guiding light at Pure Sunfarms, driving our uncompromising approach to quality and success within the Canadian recreational cannabis market. We believe our differences are our strengths, letting us look at cannabis in a whole new light.
As our Analyst, Desktop Support you will provide technical support to all company IT systems, networks, security systems, and technical production equipment, and provide support and customer service to all company staff, and occasionally visitors and guests.
**E**SSENTIAL FUNCTIONS**
- Monitoring and maintaining computer systems and networks
- Participating in discussions, projects, and planning of IT & Security initiatives
- Responding to Helpdesk tickets and service requests in a timely and professional manner, escalating to senior IT staff when appropriate
- Responding to issues associated with IT infrastructure, systems, and production equipment
- Communicating with the team and other departments for any IT support related issues
- Documenting and sharing all acquired knowledge concerning problem resolutions.
- Setting up and disabling user accounts and profiles, preparing equipment for deployment to client locations, including rebuilding, testing, cleaning, and packing
- Assisting with the technical design and architecture of IT infrastructure
- Providing physical support for the movement of equipment around the facilities
- Providing support to external clients as required
- Occasional after hours and weekend support may be required
**OTHER DUTIES**
At Pure Sunfarms, we are all growers at heart. Our plants and processes require in-person care and attention to ensure we’re bringing the best our plants and people have to offer to our consumers. This means other duties may arise since we work together to ensure we support all business activities - seed to sale.
This role is on-site, which requires you to work in Pure Sunfarms facility at all times in an operating role or directly supporting operations.
**YOUR BRAND, YOUR STORY**
We already know you are passionate about technology, but we want to know more about your story and experiences. You're good at the following:
- Completion of at least a post-secondary diploma in a related field, and certification in computer programming, support, or network administration is required, or a combination of education and experience
- Windows, and MacOS operating systems: 5 years (preferred)
- InTune deep experience is desirable
- Thorough knowledge of Windows family (10, Server 2012+), Office 365, Mac OS, networking concepts and implementation, and security best practices, including every best practice related to desktop and end-user.
- CompTIA, A+, Server+, Network+, Security+ (with at least one certification is desirable)
- Customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources
- Ability to work in a team environment as well as independently with mínimal supervision
- Ability to learn new skills and adapt to a fast-paced working environment.
- Ability to work under pressure and prioritize tasks and projects effectively
- Solid troubleshooting, problem-solving, and analytical skills
- Excellent interpersonal and communication skills
- Must have the ability to obtain RCMP Criminal Record Check and maintain security clearance
At Pure Sunfarms, we are growing our team with the same care we devote to growing our plants. We’re proud of the diverse and inclusive culture that we’ve built and are excited to learn more about your experiences and how you can contribute to Pure Sunfarms and the cannabis industry.
-
Desktop Support Analyst
3 months ago
Delta, Canada Pure Sunfarms Corporation Full timeDriven by a love of plants, Pure Sunfarms is one of Canada’s largest, single-site, licensed producers of high-quality, greenhouse-grown cannabis based in BC’s Fraser Valley (Delta). We are proud to bring together individuals from a wide breadth of industries, backgrounds, and experiences, and promote a culture of belonging where everyone can truly be...
-
Junior Desktop Support Specialist
6 months ago
Delta, Canada FYidoctors Full timeJoin our dynamic team as a Junior Desktop Support Specialist. In this role, you will be supporting our teams with hardware development, implementation, installations, and troubleshooting issues. **What Will You Be Doing?** - Installing, maintaining, monitoring, and troubleshooting end user and network hardware, peripheral devices, presentation equipment,...
-
IT Technical Analyst
6 months ago
Delta, Canada TEK Group Full timeResponsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. - Maintain, analyse, and troubleshoot, software and computer peripherals. - Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians...
-
IT Support Specialist
4 months ago
Delta, Canada Taymor Industries Full time**The Opportunity in a Nutshell**: - **IT Support Specialist**: - **37.5 hours per week, will require some after hours and weekend support**: - **$49,000-$58,000 + 3 weeks vacation + 8 wellness days + health and retirement benefits** **__________________________________________________________** **About the Opportunity** Currently, Taymor is looking...
-
Information Technology
7 months ago
Delta, Canada StepUp Auto Ltd Full timeEducation: Bachelor's degree - Experience: 1 to less than 7 months **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
Operations Analyst
13 hours ago
Delta, Canada Alpine Building Maintenance Full time**Job Title**: Operations Analyst **Status**: Full time, permanent **Location**: Delta, BC - Head Office **Job Overview**: To provide account management support to Alpine Building Maintenance’s Operations Department, focusing on delivering positive outputs, analytics and transition support for our clients. Also providing day-to-day support to the...
-
IT Analyst
7 months ago
Delta, Canada QM Environmental Full timeQM Environmental is one of Canada's largest full-service national civil and environmental remediation firms. Always committed to health, safety and the environment, along with our highly trained and qualified personnel QM LP has developed a robust network of suppliers, sub-contractors, consultants, First Nations partners and other strategic partners....
-
Systems Analyst
7 months ago
Delta, Canada Alpine Building Maintenance Full time**Job Title**: Systems Analyst **Location**: Delta, BC - Head Office **Status**: Full time, Permanent **Salary**: $60,000 to $90,000, depending on qualifications and experience **About Alpine**: Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our...
-
Terminal Support Specialist
7 months ago
Delta, Canada Global Container Terminals Full timeGCT is the largest terminal operator and maritime employer in the country. We are the major entry point for international trade in Canada, totaling over $2 billion in economic output each year. Operating on the West Coast for over a hundred years, with the support of our people, we played a major role in the development of the Asia Pacific Gateway. We offer...
-
Terminal Support Specialist
7 months ago
Delta, Canada Global Terminal Full timeGCT is the largest terminal operator and maritime employer in the country. We are the major entry point for international trade in Canada, totaling over $2 billion in economic output each year. Operating on the West Coast for over a hundred years, with the support of our people, we played a major role in the development of the Asia Pacific Gateway. - We...
-
Financial Analyst
7 months ago
Delta, Canada MTU Maintenance Canada Ltd Full timeMTU Maintenance Canada is the North American member of the MTU Maintenance network of companies, the largest independent provider of commercial engine maintenance services worldwide. Quality, efficiency and innovation are our strengths. You, too, can become part of our dedicated team in **Delta, BC** as Financial Analyst*** **Code**:FCVC /...
-
Data Analyst Intern
4 months ago
Delta, Canada MTU Maintenance Canada Ltd Full timeMTU Maintenance Canada is the North American member of the MTU Maintenance network of companies, the largest independent provider of commercial engine maintenance services worldwide. Quality, efficiency and innovation are our strengths. You, too, can become part of our dedicated team in **Delta, BC** as Data Analyst Intern **Code**:MVCE /...
-
User Support Technician
2 months ago
Delta, Canada Advance Machines Ltd. Full time**Company Overview**: **Position Overview**: We are looking to fill one (1) User Support Technician position on a full-time basis. Upon successful completion of a 3-month probationary period, the position may lead to a permanent full-time position with medical and dental benefits. - Troubleshooting and maintaining network coverage for all computers and...
-
Operations Analyst
7 months ago
Delta, Canada MTU Maintenance Canada Ltd Full timeMTU Maintenance Canada is the North American member of the MTU Maintenance network of companies, the largest independent provider of commercial engine maintenance services worldwide. Quality, efficiency and innovation are our strengths. You, too, can become part of our dedicated team in **Delta, BC** as Operations Analyst*** **Code**:FCVC /...
-
Lead Network and Systems Analyst
4 months ago
Delta, Canada Delta Police Department Full time**Lead Network and Systems Analyst**: **Department**:DPD Administration - I.T. **Employment Group**: Exempt **Job ID**:CE24-24 **Hours of Work**: **Pay Rates**: $99,050 - $118,118 **Nature and Scope of Work** Are you interested in developing, integrating and supporting technologies that are used by police officers and staff to improve public safety and...
-
User Support Technician
4 days ago
Delta, Canada Encompass Logistics Ltd. Full time**Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a...
-
Accounts Receivable Analyst
7 months ago
Delta, Canada Wallenius Wilhelmsen Full timeOverview: **Excellent Accounts Receivable (AR) Analyst opportunity with competitive compensation and benefits at a global organization.** *** **Type of job**:Permanent Full-time **Location**:Annacis Island, Delta, BC **Work Hour**:Monday to Friday, 8:00 AM - 4:30 PM **Who are we?** *** Wallenius Wilhelmsen Solutions (WWS) is part of the Wallenius...
-
Financial Operations Analyst
7 months ago
Delta, Canada MTU Maintenance Canada Ltd Full timeMTU Maintenance Canada is the North American member of the MTU Maintenance network of companies, the largest independent provider of commercial engine maintenance services worldwide. Quality, efficiency and innovation are our strengths. You, too, can become part of our dedicated team in **Delta, BC** as Financial Operations Analyst*** **Code**:FCVC /...
-
User Support Technician
1 day ago
Delta, Canada Encompass Logistics Ltd. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
Accounts Receivable Analyst
2 days ago
Delta, Canada Wallenius Wilhelmsen Full timeOverview: **Wallenius Wilhelmsen Solutions (WWS) is looking for an Account Receivable (AR) Analyst to join our organization.** *** **Type of job***:Permanent Full-time **Location***:Annacis Island, Delta (BC) **Work Hour***:Monday to Friday, 8:00 AM - 4:30 PM **Who are we?** *** Wallenius Wilhelmsen Solutions (WWS) is part of the Wallenius...