IT & Help Desk Technician - Full Time

3 months ago


London, Canada Control Play Full time

**Position: IT & Help Desk Technician - Full Time**

**Start Date**: ASAP

**Hours**: 40 hrs per week (Afternoon/Evening Shift)

**Salary**: Starting at $47,500 - $58,000/year

**Vacation**: 2 weeks paid after 6 months

**Benefits**: Great benefits package and bonuses

**DO YOU LOVE SOLVING TECHNICAL PROBLEMS AND ENJOY HELPING OTHER BUSINESSES TO SUCCEED? JOIN OUR EXCITING WORKING ENVIRONMENT WHERE YOU'RE EMPOWERED TO SUCCEED**

**Company Description**: Control Play is a tech company in London Ontario which develops custom entertainment products, specializing in music and music-videos for Bars, Restaurants, Bowling Centers, and Theme Parks throughout North America.

**Responsibilities and Duties**:

- Servicing and supporting current subscriber base of over 5,000 businesses
- Building Computer systems and shipping
- Technical systems maintenance, expansion and administration
- Supporting networks, hardware, and software
- Audio and Video troubleshooting

**Qualifications and Skills**:

- Friendly customer service. Must be out-going, and have exceptionally good telephone manner.
- Ability to accurately and consistently execute documented procedures and policies.
- Computer troubleshooting, including an in-depth knowledge of Microsoft Windows based client operating systems.
- Experience with audio/video equipment is an asset.
- Internet and networking understanding. Knowledge in Internet streaming technologies is an asset but not required.
- Additional programming or IT abilities would be beneficial but are not required.

**Benefits**:

- Vacation & paid time off
- Casual dress
- On-site parking
- Extended health care
- Dental care
- Vision care

**Job Types**: Full-time, Permanent

**Salary**: $47,500.00-$58,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

**Experience**:

- IT support: 1 year (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: Hybrid remote in London, ON



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