Application Support Specialist

1 month ago

Montréal, Canada Estruxture Data Centers Full time

La version française suit la version anglaise **_

**We host the data. We provide the connections. We protect the information.**

eStruxture is more than a data center: it's THE largest Canadian data center platform. It's 15 locations across the country, over 760,000 square feet of space, over 130MW of power and access to over 1,400 network and cloud service providers.

As a growing company, we provide our customers with the capacity, performance and flexibility to meet the demanding expectations of the marketplace and enable them to scale quickly. And that's what we want to offer our employees.

**This is included in the package**
- Renewable energy used exclusively by the company: because we care about the environment just like you do
- The Good Neighbors Squad: a team that works on initiatives to give back to society (e.g. fundraising for Ukraine)
- The Feedback Forum: a forum that meets every 6 to 8 weeks to discuss areas for improvement
- The opportunity to work in hybrid mode from different locations: in Montreal, Kirkland, Downtown or on St-Jacques Boulevard, or in one of our 5 sites located in Ontario
- Telemedicine and reimbursement of your professional expenses
- Annual social events and festivities so you can spend time with your dynamic colleagues outside of work
- And the opportunity to contribute to the rapid growth of a Canadian company headquartered in Montreal

**Your contribution**

The duties and responsibilities include but are not limited to:
Application Support
- **Python, Javascript & SuiteScript**:

- Develop scripts to accurately poll power consumption data from infrastructure devices. Envoke these scripts through Logstash and other mechanisms. Extend or ammend ERP scripts.
- **ERP (NetSuite) Support** - Respond to and resolve internal development support tickets as required. Participate in team “work in progress” sessions.

Other Duties 25%
- Extend ERP systems functionatliy by writing clean, tested code and crafting good documentation where appropriate
- Delivering high-quality work that adheres to standards and best practices
- Advising on solutions to presented problems (timeframe, hurdles, etc)
- Increase transparency by leverage development toolsets (Jira, Confluence, etc)
- Perform ERP data migration and upload activities as needed
- Perform periodic regression testing on released products
- Ensure UAT test cases are still relevant.

**Working Conditions**

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The role requires mínimal travel (15%) to advance initiatives and visit team members across Canada.

**Our contribution**
- Team: We are one family.
- Inclusion: Everyone is welcome at our company.
- Responsibilities: We take responsibility and ownership.
- Customer centricity: They are at the heart of everything we do.
- Neighborliness: We care about the well-being of those around us.

The profile we are looking for

**Experience**

Specialty
- Elastic, Kibana, Logstash, ECE - 3 years min
- Python, Javascript - 3 years min
- Application Suport Experience - 3 years min
- Nice to have: 1-2 years’ experience in NetSuite SuiteScript

**Education/Certification/Designation**
- A bachelor’s degree or college diploma in Software Development/Engineering, Computer Science or a similar/relevant discipline.

**Competencies**
- Strong organizational and project management skills.
- Proficiency with fundamental back-end programming languages. You should know how to code and have a good amount of experience under your belt.
- Ability to work in an Agile environment

**Technical Skills/Knowledge**
- ELK Stack + ECE
- Python
- Javascript
- Rest APIs
- Git Pipelines
- Atlassian Suite (Jira & Confluence)
- Kafka and ksqldb knowledge*
- Any knowledge for any of the above would be considered as an asset

**Security for our team**

All offers are contingent upon the successful completion and satisfactory results of a background investigation.

**Nous hébergeons les données. Nous assurons les connexions. Nous protégeons les informations.**

eStruxture, c’est bien plus qu’un centre de données : c’est LA plus grande plateforme canadienne de centre de données. Ce sont 15 emplacements à travers le pays, plus de 760 000 pieds carrés d’espace, plus de 130 MV de puissance et un accès à quelque 1 400 fournisseurs de service réseau et infonuagique.

Notre compagnie, en pleine croissance, procure à ses clients la capacité, les performances et la flexibilité nécessaires pour répondre aux attentes exigeantes du marché et pour leur permettre d’évoluer rapidement. Et c’est aussi ce que nous souhaitons offrir à nos employé.e.s.

**C’est inclus dans le forfait**
- L’énergie renouvelable exclusivement utilisée par la compagnie : parce que l’environnement nous préoccupe tout comme toi

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