Human Resources Coordinator

2 weeks ago

Ottawa, Canada InnVest Hotels-Ottawa Marriott Hotel Full time

**HUMAN RESOURCES COORDINATOR**

REPORTS TO: Director of Human Resources

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity, and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from Roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**YOU’RE A GREAT FIT IF YOU**:

- Flourish in a fast-paced environment with multiple priorities.
- Can see the big picture and act proactively with a solution-focused mindset.
- Know how to take care of people.
- Have the ability to “Respond to Cues”.
- Thrive on “Creating Personal Connections”.
- Can “Make it Brilliant”.

**BE A PART OF THE FUTURE FOR THE OTTAWA MARRIOTT HOTEL**

As one of InnVest Hotels' premium assets, plans are well underway to begin a complete renovation of all guestrooms, meeting and event space as well as all public areas, commencing in 2023.

This people champion will provide general support to all hotel Hosts, as well as administrative and coordination support to the hotel Leadership Team.

**YOUR RESPONSIBILITIES MAY INCLUDE**:
**Learning and Development**
- Facilitate effective training and development programs for Hosts which may include programs such as new brand initiatives, guest service training and others. (Health & Safety, Venza Training, brand training etc.).
- Track completion of training programs and policy reviews.
- Coordinate with 3rdparty training providers to facilitate internal training (First-Aid, Smart Server recertification etc.

**Recruiting/Onboarding**
- Support recruitment and selection process (posting, sourcing and screening).
- Support and facilitate portions of the new employee orientation to create a top employee experience including Familiarizing new employees with brand and hotel recognition; A warm welcome and offer of further support in their journey; Ensuring uniform and identification is created and available on first day; Complete new employee checklist; and Hotel tours.
- Ensure accurate completion of new hire paperwork and entry into ADP system.

**Employee Engagement**
- Be a key member of the HR team to ensure the hotel is an Employer of Choice.
- Coordinate and execute Employee Engagement Survey process for Hosts.
- Assist with the planning and execution of all employee related meetings and events.
- Coordinate Hotel-wide Incident Reporting/WSIB claims/Return to work programs.

**HR General**
- Acts as internal HR resource and liaison to Hosts and managers on issues as necessary including EID, MGS access and benefits.
- Administer Hotel /Union Health & Benefit plans and RRSP plans. Liaise with benefit companies for short term disability claims and host inquiries.
- Regularly update the Associate files, seniority list, locker inventory.
- Maintain confidentiality and security of employee and property records, files, and information. Active Member of the Joint Health & Safety Committee.
- Support finance administration as required.
- Other ad hoc reporting and administrative duties as required.
- Perform other reasonable duties as requested by Leadership Team.

**JOB SPECIFICATIONS**:

- **Education/Experience and skills**_
- Degree / Certificate in Human Resources preferred or equivalent in Human Resources work experience.
- Minimum of 2 year experience in Human Resources and/or related field.
- Previous Hotel experience a definite asset.
- Previous experience in administering payroll, WSIB, Benefits/RRSP and recruiting preferred.
- Previous supervisory experience a definite asset.
- Strong computer knowledge required (Word, Excel, payroll & HR software/ADP).
- Bilingualism (English & French) preferred.
- **Complexity/Analysis**:_
- Must possess excellent communication skills.
- Develop and maintain positive work relation

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