Associate Iii

6 months ago

Toronto, Canada Kate Spade Full time

The successful individual will leverage their proficiency in retail to

Hosting:

- Give our guests the warmest welcome, always exuding confidence and proper etiquette.
- Able to develop long-term relationships with our guests by asking the most interesting questions, dancing the muse moves, suggesting outreach events ideas.

Team Building:

- Demonstrate ability to work as part of a team atmosphere.
- Able to receive and give feedback in an honest and genuine manner.
- Celebrate fellow muse’s successes.

Styling & Curating:

- Know and be able to communicate the kate spade new york aesthetic.
- Ability to story tell and use product knowledge to connect with our guests.
- Lead and inspire with your own impeccable style, always bringing your best look to work.
- Have the ability to spot and talk about products.
- Continuously work to keep the stockroom and shop spotless.

Business Smarts:

- Understand the product landscape across all merchandise categories.
- Ability to multitask like a pro, from operational tasks or cleaning the shop floor to processing POS transactions (a dull moment is hard to come by).
- Share ideas and feedback with the team.

The accomplished individual will possess...
- Professional selling skills and exceptional interpersonal skills
- Prior luxury goods experience preferred
- Proactive ability to multi-task and prioritize
- Works well in a team environment

An outstanding professional will have...
- College degree preferred

Physical Requirements
- Available to work store schedule, as needed, including evenings and weekends
- Standing for extended periods of time
- Able to safely lift boxes up to 40 pounds
- Comfortable climbing ladders

**Our Competencies for All Employees**
- **Courage**: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
- **Creativity**: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- **Customer Focus**: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- **Dealing with Ambiguity**: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
- **Drive for Results**: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- **Interpersonal Savvy**: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- **Learning on the Fly**: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

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