Stockroom Associate III

6 months ago

Toronto, Canada Tapestry Full time

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. As member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.


Sample of tasks required of role:
Cash Wrap:

Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers’ needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately

Stockroom / Warehouse:

Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards

Sales Floor:

Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards

Operations

Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures Leverages Coach’s tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals Replenishes inventory on sales floor as needed Processes shipments as needed

Additional Requirements
Experience:  1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.

Education:  High school diploma or equivalent; college degree preferred.

Technical:  Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)

Physical:  Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.

Schedule:  Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days(including but not limited to: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, .

Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Coach is an equal opportunity and affirmative action employer.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at 

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. As member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.


Sample of tasks required of role:
Cash Wrap:

Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers’ needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately

Stockroom / Warehouse:

Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards

Sales Floor:

Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards

Operations

Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures Leverages Coach’s tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals Replenishes inventory on sales floor as needed Processes shipments as needed

Additional Requirements
Experience:  1- 3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.

Education:  High school diploma or equivalent; college degree preferred.

Technical:  Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)

Physical:  Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.

Schedule:  Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days(including but not limited to: the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, .

Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Coach is an equal opportunity and affirmative action employer.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at 

  • Stockroom Associate

    4 weeks ago

    Toronto, Ontario, Canada DPY Mama's Food Market Full time

    Job Title: Stockroom AssociateJob Summary: We are seeking a detail-oriented and organized Stockroom Associate to join our team at DPY Mama's Food Market. As a Stockroom Associate, you will be responsible for receiving and stocking merchandise, maintaining a clean and organized stockroom, and assisting with inventory management.Key Responsibilities:Receive...

  • Sales Associate III

    4 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    As a Sales Associate III at Stuart Weitzman, you will be part of a global house of brands committed to stretching what's possible. We are looking for a talented individual to deliver a bold, energetic, and purpose-driven customer experience.Key responsibilities include:Delivering customer experience to assist in achieving store's and individual's sales...

  • Warehouse Associate

    1 week ago

    Toronto, Ontario, Canada CANADIAN TIRE STORE 119 Full time

    Job Title: Warehouse Associate - Stockroom SupportDescription:We are seeking a reliable Warehouse Associate - Stockroom Support to join our team at Canadian Tire Store 119. As a key member of our stockroom team, you will be responsible for maintaining a clean and organized stockroom environment, receiving and processing inventory, and assisting with...

  • Sales Associate III

    4 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    **Job Title:** Sales Associate III**Job Summary:** We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Tapestry. As a Sales Associate III, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.**Key Responsibilities:**Provide exceptional...

  • Retail Stockroom Associate

    4 days ago

    Toronto, Ontario, Canada CANADIAN TIRE STORE 119 Full time

    The Retail Stockroom Associate role at Canadian Tire Store 119 is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are looking to start their career in retail. Job Summary:We are seeking a highly motivated and detail-oriented individual to join our team as a Retail Stockroom Associate. In this role, you will be...

  • Stockroom Associate II

    4 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    Job Title: Stockroom Associate IICoach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. As a member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.Key...

  • Stockroom Operations Specialist

    2 days ago

    Toronto, Ontario, Canada Crate and Barrel Full time

    OverviewWe are a home furnishings retailer with a passion for inspiring purpose-filled living. Our team of over 8,000 associates spans 130 store and distribution locations across the US and Canada. We achieve together, drive results, and innovate to inspire.Our StoryWe've been delivering high-quality home furnishings for nearly 60 years, from our first store...

  • Sales Support Associate III

    3 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Sales Support Associate to join our team at Coach, a leading design house of modern luxury accessories and lifestyle collections. As a Sales Support Associate, you will play a critical role in ensuring the success of our stores by providing exceptional customer service, maintaining a...

  • Sales Support Associate III

    4 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Sales Support Associate to join our team at Coach, a leading design house of modern luxury accessories and lifestyle collections. As a Sales Support Associate, you will play a critical role in ensuring the success of our stores by providing exceptional customer service, maintaining a...

  • Seasonal Stockroom Operations Lead

    5 months ago

    Toronto, Canada Deckers Brands Full time

    The Stock Lead aids in the management of the retail store in strict compliance with company policies and procedures, consistent with the short and long-term interests of the Company, its employees and the local environment in which we work and live. He/she will consistently provide our customers with the highest level of service and assist the Store...

  • Stock Associate

    6 months ago

    Toronto, Canada Fox Group Canada Inc. Full time

    Salary: **BRAND: MANGO** **LOCATION: TORONTO EATON CENTRE** Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Mango retail stores are coming to Canada, and we couldn't be more excited!! Mango, founded in...

  • Stock Associate

    2 months ago

    Toronto, Canada FOX HOME Full time

    **BRAND: FOX HOME** **LOCATION: TORONTO EATON CENTRE Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners is excited to announce that Fox Home Eaton Centre is looking for a Stock Supervisor. We are looking for experienced, energetic, passion-for-home decor Stockroom...

  • Stock Associate

    5 months ago

    Toronto, Canada FOX HOME Full time

    **BRAND: FOX HOME** **LOCATION: TORONTO EATON CENTRE Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that Fox Home Eaton Centre is looking for a Stock Supervisor. As part of the expansion plans in Canada, we are...

  • Operations Associate III

    3 weeks ago

    Toronto, Ontario, Canada Royal Bank of Canada> Full time

    Job Summary Company OverviewRoyal Bank of Canada is a leading financial institution that thrives on challenging our employees to be their best. We are committed to delivering trusted advice to help our clients thrive and communities prosper. Our team is dedicated to creating a dynamic, collaborative, and progressive work environment. Job DescriptionWe are...

  • Operations Associate

    6 months ago

    Toronto, Canada CRATE & BARREL Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Seasonal Stockroom Team Member

    4 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    At Tapestry, we're committed to creating a culture of inclusivity and innovation. As a Seasonal Stockroom Team Member, you'll play a vital role in supporting our brand's success during peak season.As a Temporary Sales Associate, you'll engage with customers, drive conversion, and represent the Coach brand with passion and authenticity.Key responsibilities...

  • Sales Associate III

    3 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    Job SummaryThe Sales Associate role is a vital part of the store's overall success and efficiency. As a Sales Associate, you will be responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience, and leaving a lasting impression.Key...

  • Sales Associate III

    4 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    Job SummaryThe Sales Associate role is a critical component of our store's overall success and efficiency. As a Sales Associate, you will be responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building ongoing customer relationships through a personalized experience, and leaving a lasting impression.Key...

  • Seasonal Stockroom Team Member

    4 weeks ago

    Toronto, Ontario, Canada Tapestry Full time

    At Tapestry, we're committed to creating a global house of brands that's innovative, inclusive, and wholly committed to equity and diversity. As a Seasonal Stockroom Associate, you'll play a key role in our store's overall success and efficiency during peak periods.As a passionate brand ambassador, you'll engage with customers using the Coach Experience...

  • Operations Associate

    6 months ago

    Toronto, Canada Crate and Barrel Full time

    Overview We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the . and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home...