Coordonator, Business Center
3 weeks ago
Quebec- Business developmentFull Time- 26918- 02 February 2024**
**Seeing beyond numbers**
At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.
This role sits within Laurentian Bank.
Reporting to the Senior Manager, Client Experience, the incumbent supports the different business centres in connection with managing clients. He/she acts as a key contact person for the CBC's customer service. In support of the account managers team, the incumbent is responsible for preparing ancillary documentation for account managers, file compliance and follow-ups. The incumbent may also be assigned to special projects related to compliance, customer service, or certain programs specific to commercial clients.
Responsibilities:
- Be responsible for greeting clients and providing top-quality customer service within a Commercial Banking Centre
- Follow-up and handle documents related to the opening of commercial clients' transactional products
- Efficiently answer calls received at the Commercial Banking Centre and provide courteous, high-quality service
- Provide clients with information on documentation or file progress and offer first-level support with regard to the Bank's products and services
- Provide administrative support to account managers of a Commercial Banking Centre
- Prepare ancillary documentation for account managers or clients, send required forms and documents and ensure follow-up
- Help the business development team by performing any administrative tasks
- Communicate directly with clients to schedule meetings or follow-up on files
- Liaise between the Commercial Banking Centre and the Operational Excellence segment
- Work with account managers to resolve administrative or operational issues
- Properly complete, update and archive all reports necessary for the required controls
- Perform all tasks of a similar or general nature requested by his/her superior or required for the position
Qualifications:
- College diploma (DEC) in business administration, accounting or a related field
- Minimum 3 years' customer service experience, including at least 1 year working with commercial clients
- Basic knowledge of the operations of a commercial financing centre
- Ability to manage and prioritize numerous competing requests
- Excellent customer service skills
- Enthusiasm
- Thoroughness
- Autonomy
- Drive
- Team spirit
**Inclusion and Accessibility**
We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.
**PIPEDA**
We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.
-
Coordinator, Business center
1 week ago
Québec City, Canada Laurentian Bank Full timeSeeing beyond numbers™ At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across...
-
Coordinator, Business center
4 weeks ago
Québec City, Canada Banque Laurentienne Full timeSeeing beyond numbers™At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and...
-
Technicien(Ne) en Administration
5 days ago
Quebec City, Canada Ungava Tulattavik Health Center Full time**Overview**: English version will follow Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq. Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik. Il dessert sept communautés Inuites avec autant de CLSC, un centre pour personnes âgées et un centre hospitalier à Kuujjuaq. Il emploie environ...
-
Supervisor of Data Warehousing
1 week ago
Quebec City, Canada Polycor Full timeLocation: North America, France Position to be filled: Immediately Reporting to the Director of IT, the supervisor of data warehousing/BI role is to focus on strategic development and operation of the BI/data warehousing practice, including managing staffing requirements, optimizing processes and technology, and ensuring a high availability BI/data...
-
Transplant Care Partner
4 weeks ago
Quebec City, Canada Takeda Pharmaceutical Full time**TRANSPLANT CARE PARTNER**: **Job Profile**: **July 2022**: **Revised January 2024**: **OBJECTIVES**: The Transplant Care Partner (TCP) is the liaison between Takeda and transplant centers within their designated territory and will act as the Ambassador for Takeda brand, vision, and values. The TCP is responsible for maximizing utilization and patient...
-
Project Director
5 days ago
Quebec City, Canada Equans Full timeProject Director **Offer ID**: - 57783**Contract type**: - Permanent**Schedule**: - Full-Time**Country**: - United KingdomEquans Data Centers are seeking to appoint a Project Director to support our growing data center business. Our commitment is to provide cutting edge solutions for our clients Data Centre facilities and we are recruiting a Project...
-
Quebec City, Canada BMO Financial Group Full timeVIRTUAL61 - HomeRes - QC - BMO XXXXX Quebec,X0X 0X0 - Provides input and develops recommendations for process and customer service improvements. - Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. - Monitors and analyzes various information provided through detection systems, tools, reports, or manually to...
-
Remote Bilingual
4 weeks ago
Quebec City, Canada BMO Financial Group Full timeVIRTUAL(R)61 - HomeRes - QC - BMO XXXXX Quebec,X0X 0X0 - Must be available for our department hours Mon-Fri 8AM-8PM EST and Saturday 9 AM - 7 PM EST - Offer is conditional to the completion of a consumer credit qualification course given by BMO Bank of Montreal **_Are You Ready to Build Your Career in the Financial Services Industry while Working From...
-
City of Langley, Canada MARSHALLS Full timeJenna discovered COLLABORATION working at TJX Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with company guidelines Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries For a closer...
-
City of Langley, Canada MARSHALLS Full timeJenna discovered COLLABORATION working at TJX Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with company guidelines Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries For a closer...
-
City of Langley, Canada MARSHALLS Full timeJenna discovered COLLABORATION working at TJX Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with company guidelines Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries For a closer...
-
Manager, Critical Infrastructure Operations, Na
2 weeks ago
Quebec City, Canada Vantage Data Centers Full timeAbout Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...
-
Manager, Critical Infrastructure Ops, Na
3 days ago
Quebec City, Canada Vantage Data Centers Full timeAbout Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...
-
Director, Business Operations Support
2 days ago
Québec City, Canada IG Wealth Management Full timePOSITION SUMMARY The Director, Business Operations Support & Controls is responsible for providing oversight and strategic direction for the key functions delivering configuration of back-office systems supporting product launches, coordinating production issue resolution with IT partners, supporting mailings to advisors and clients scheduled and as...
-
Account Executive, Oncology, Greater Montreal
4 weeks ago
Quebec City, Canada ABBVIE Full timeJoining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 92% of our employees are proud to say they work for AbbVie. When choosing your career...
-
SAP Analyst
3 days ago
Quebec City, Canada Previan Full time**POSITION OVERVIEW**: Reporting to the Information Systems Specialist of Previan, the incumbent is a member of Previan’s SAP Center of Excellence. He oversees and participates in the design, development, management, implementation and maintenance of the entire SAP Solution and other integrated software. The incumbent will play an important role in the...
-
Advisor, Digital Investing, Bmo Smartfolio
5 days ago
Quebec City, Canada BMO Financial Group Full timeVIRTUAL(R)61 - HomeRes - QC - BMO XXXXX Quebec,X0X 0X0 Language Requirements for role: Strong verbal and written language skills in both French and English Certifications: Must have completed Canadian Securities Course (CSC) Work from home Availability to work between 8:00AM and 6:00PM EST Monday to Friday (37.5 hours per week) **Advisor, BMO...
-
Responsable de L’intégration Et de
3 days ago
Quebec City, Canada Microsoft Full time**English text to follow French text** L'organisation Cloud Operations + Innovation (CO+I) de Microsoft est le moteur qui alimente nos services infonuagiques. Notre équipe de construction de centres de données se consacre à fournir des centres de données de la plus haute qualité pour nos services infonuagiques. Alors que nous continuons à...
-
Clinical Care Coordinator
3 days ago
Quebec City, Canada Air Liquide Full timeAt VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...
-
Associé Responsable Du Fichier de
5 days ago
Quebec City, Canada Novasyte Full timeAperçu du poste Sous la direction du directeur, responsable de la création et de la maintenance de la base de données d'IQVIA. Fonctions essentielles - S'assurer de l'exactitude et de l'opportunité des ajouts et des modifications au fichier maître commun grâce aux données provenant de sources internes et externes, tout en comprenant l'impact de la...