Change Engagement Lead

2 weeks ago


Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
SickKids is looking for a Change Engagement Lead to support Research Operations in realizing the Research Institute’s (RI) and Hospital’s strategy and vision of _Unprecedented Outcomes power by Precision Child Health_. The RI’s goals are to 1) excel as international leaders in child health research where clinical questions drive scientific inquiries and the resulting findings drive clinical change; 2) Undertake discovery research to uncover mechanisms of childhood disease; 3) Maximize translation of research discoveries to improve child health at SickKids and worldwide. To achieve these goals, we will be implementing technologies, transforming processes, and creating cultures to foster and accelerate breakthrough research and clinical translation.

**Here's what you'll get to do**:

- Applies evidence-based change engagement methodologies and human-centred design concepts to support successful changes in practice, technology, people and culture
- Partners with stakeholders in Research Operations and the Research Institute Executive to develop change engagement strategies for projects critical to the successful realization of the Hospital and the RI’s strategic plan
- Uses awareness of current state and aspirations related to the future vision, to support projects and groups being impacted by the change. Supports the implementation of the change strategy given unique requirements
- Integrates change engagement activities into the RI’s scientific and operational workplan. Works closely with project managers, portfolio owners, and scientific leaders to instill best-practice change strategies
- Conducts readiness assessments, evaluates results and presents findings in a logical and easy-to-understand manner. Collaborates with key internal stakeholders in the creation of change engagement plans - including communication plans, sponsor roadmaps, stakeholder assessments, coaching plans, training plans, resistance management plans and user adoption and sustainability plans.
- Ensures alignment with Corporate Communication principles by working closely with the research communications team and stakeholders, in the development of communication and formulation of plans to support project implementation. Creates two-way communication forums and mechanisms to gather stakeholder feedback and input for consideration at all stages of the project and assesses levels of stakeholder acceptance throughout the project.
- Coaches transformation champions and front-line leaders who are change sponsors. From the initial change phases to implementation, assists leaders in their role as change agents and in stakeholder engagement practices. Assists with the early implementation of change opportunities.
- Creates and manages measurement systems to track adoption, utilization, and proficiency of change initiatives.

**Here's what you'll need**:

- Undergraduate or graduate degree with 7+ year relevant experience (academia is a plus)
- Certification in a change management methodology (ie. Prosci) or a related discipline (ie. Design Thinking)
- In-depth understanding of how people respond to change and the change process.
- Exceptional presentation, facilitation, and communication skills - both written and verbal.
- Excellent analytical, business acumen, problem-solving and decision-making skills at both strategic and tactical level
- Experience successfully supporting diverse groups; strong consulting, negotiating, influencing and facilitation skills; experience establishing credibility and working relationships at all levels of the organization; solid sense of confidentiality and discretion

**Term**:1.0 FTE, 2-year contract, renewable

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview



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