Administrative & Member Services Assistant

6 months ago

Vancouver, Canada Planning Institute of British Columbia Full time

**Administrative & Member Services Assistant (Vancouver, BC, Canada)**

You’re a results-driven administrative professional. You understand the care, effort, and organization that it takes to effectively coordinate administrative functions and support for successful member service delivery.

Now, you’re looking to take your talents to an organization where you can take the next path in your career and work both collaboratively and with independence and self-direction within your key administrative support role, and we have just the opportunity for you.

We’re the Planning Institute of British Columbia (PIBC), a member-based professional organization and non-profit association providing certification and regulatory functions for planners in BC and Yukon. Our members include city, community, and land-use planners, regional planners, and many other areas of specialization and related roles within planning. We provide a range of services such as professional development events, webinars, conferences, publications (magazine, newsletter, etc.), networking events, award/recognition programs, planning student support, and more. Additionally, the Institute aims to undertake key planning related policy, research, outreach, and issues advocacy work, and related program development and implementation in support of its role and strategic objectives.

We’re looking for a new full time Administrative & Member Services Assistant to support, enhance, and build our core internal administrative support, governance support, and organizational support for key member services and activities.

**Administrative & Member Services Assistant**
Your goal in this new full-time position is to ensure the efficient, and effective administrative support for Institute leadership and staff, governance support for key internal committees, and enhanced organizational and administrative support for member services, programs, events, and activities. You’ll collaborate with internal teams including staff, as well as key committees and volunteers, etc. to support and deliver on our internal administrative, governance and member service support requirements.

You’ll work closely with internal teams and individuals, but you’ll also undertake work independently, and provide overall support to key internal personnel, committees, and functions across Institute operations as part of this role.

Acting one of the Institute’s key front-line internal administrative support persons, you will:

- Coordinate and work with other Institute staff and key committee volunteers to provide organizational and logístical support to various Institute committees for meetings and other committee activities.
- Provide meeting and administrative support for various Institute committees as required (scheduling, venue booking, travel/accommodations, technical requirements, materials preparation, administrative follow-up, etc.).
- Maintain and administer applicable files, data, materials, and information related to Institute committees and related work.
- Assist the Executive Director with a variety of administrative and executive support functions (calendar management, correspondence, meeting preparation, travel, general administrative and logístical support, etc.).
- Act as a confidential secretary to the Executive Director.
- Coordinate and work with other Institute staff and key committee volunteers to provide organizational and logístical support to various Institute member services and activities (local chapters, volunteer coordination, major Institute events, other member services and programs, etc.).

You’ll be a great fit for this role if you are:

- An experienced and highly organized administrative professional - you know how to work with and support others with excellent administrative and organizational support - thriving in an office/professional environment successfully delivering on a range of key, ongoing administrative support functions.
- An excellent administrative communicator - you have excellent written and verbal communications skills.
- An organized and effective multi-tasker - you know how to plan and multitask effectively to handle competing priorities and you have the experience and skills to effectively deliver various diverse administrative support functions in a timely and effective manner.
- A people person - while you’re an administrative champion, you also love working in a role where you can put your excellent interpersonal skills to use, and you’re excited to work with a small team and a range of other collaborators.
- A professional - you’re comfortable operating with confidentiality and discretion and you know the importance of having tact and diplomacy when engaging with others.

**Working with the PIBC**

You’ll enjoy a competitive annual salary commensurate with skills and experience (see anticipated compensation range below) and a comprehensive employee benefits package - which includes extended health and

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