Manager, Nrt and Patient Flow
2 weeks ago
**JOB POSTING #915847**
Position: Manager, NRT & Patient Flow
Site: Toronto General, Toronto Western, Princess Margaret Hospitals
Department: Patient Flow
Hours: 37.5 hours per week
Status: Permanent Full-Time
- Transforming lives and communities through excellence in care, discovery and learning_
University Health Network (UHN) is looking for an experienced professional to fill the key role of Manager, NRT & Patient Flow.
The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. The University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
The scope of research and complexity of cases at Toronto General Hospital have made it a national and international source for discovery, education and patient care. It has one of the largest hospital-based research programs in Canada, with major research in transplantation, surgical innovation, cardiology, infectious diseases, genomic medicine and liver disease. Find out about our purpose, values and principles here.
As Manager, Nursing Resource Team (NRT) and Patient Flow (Internal), you will have operational accountability for the Nursing Resource Team (over 200 staff, involving 4 unions and 3 sites), as well as Patient Flow within the 3 acute sites at UHN.
Job Responsibilities:
- Manage the NRTs human and financial resources maintaining optimal staffing levels to maximize fill rate and manage budget; develop and implement short
- and long-term plans which support and advance unit, site, and/or corporate strategic priorities.
- Accountable to manage Agency contracts for nursing and PSWs, and Agency relationships for UHN.
- Manage and continuously improve our Capacity Management approach across all sites with a focus on getting patients in the right place, at the right time, leveraging flow and NRT resources to support units and programs.
- Lead development of, implementation and management of the Patient Flow and NRTs quality improvement initiatives supporting organizational strategies.
- Promote and continue to build a motivated and cohesive team and supports educational strategies to enhance staff knowledge, in keeping with institutional vision and mission.
- Develop strategies and change management approaches to optimize the use of epic and develop a data driven approach within your portfolio.
QUALIFICATIONS:
- Licensed with the College of Nurses of Ontario (CNO) or other Ontario regulated healthcare profession, you have a Master's degree.
- You have at least five (5) years relevant experience in healthcare leadership, clinical and/or specialty field, including three (3) to five (5) years supervisory/management expertise
- Experience with Patient Flow, would be a valuable asset
- Person-centred approach to leadership and able to excel in a diverse, unionized and non-unionized work environment to support and develop staff.
- Data driven approach to understanding and improving practice and care delivery.
- You will have successfully demonstrated your initiative, judgment and leadership skills through previous projects
- Your organizational, interpersonal, and communication skills will be a prominent part of your success in recognizing, analyzing and resolving problems before and as they arise
- Your proven ability to work effectively and with composure under pressure/or stressful conditions and to meet multiple and competing deadlines will be critical in this position
- Excellent problem recognition and problem solving skills, change oriented.
- Exceptional written communication skills with effective group presentation abilities; proven ability to present information to all levels, including senior management.
- Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code
POSTED DATE: March 9, 2023 CLOSING DATE: Until Filled
For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications will be given first consideration.
University Health Network thanks all applicants, however, only those selected for an interview will be contacted.
UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal
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