Business Analyst- Personal Insurance

4 days ago

Waterloo, Canada Definity Full time

Job ID : 6415
Category : Personal Insurance
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

Our Business Platforms team is looking for a Business Analyst to support managing the business needs of project stakeholders including customers and end-users for all Personal Insurance related initiatives. You will work with stakeholders across Personal Insurance, Commercial Insurance, Claims, Finance, EPMA, Quality Assurance, Releasee Management, Scrum Masters and Business Owners and be responsible for the analysis and evaluation of business problems, development of recommendations, and implementation of solutions that meet the business needs. Reporting to the Director, PI Initiatives, you will be responsible for gathering requirements, analysis, documentation management, and communication for projects or deliverables. More specifically, in this role, you will:
**Key Accountabilities**
- Analyze business needs for both functional and non-functional requirements using several techniques
- Execute requirement plans, manage scope and requirements through projects and system enhancements
- Own, prioritize and implement requirements, create business requirement documents (BRD’s) and provide input into functional specifications, conduct requirement reviews, and obtain project sponsor approval of requirements. Ensure all project team members receive requirement and subsequent requirement changes
- Assess and validate proposed solutions against requirements to ensure business needs are met and support testing and design activities

**Experience**
- College or University Degree or equivalent practical experience
- 3-5 years’ relevant experience as a Business Analyst
- **Personal Insurance (P&C) experience is a must for this role**:

- Excellent analytical, problem solving, decision-making capabilities and facilitation skills, with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Ability to clearly communicate with business and technical stakeholders
- Ability to handle multiple demands and competing priorities, while operating independently and as part of a team
- Knowledge with software development lifecycle and release management
- Demonstrated experience in creating Business Cases, Business Requirements Document, other Business requirement artefacts and testing documentation
- Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions, negotiating on issues for production
- Experience with Agile delivery methods and familiar with confluence and JIRA (Tools to manage requirements and change)
- Contribute to User Acceptance Testing (UAT) efforts, coordinating and quantifying defect management during project and system enhancement implementations
- Bilingual in English and French is an asset

**This is not an IT role**

**Go ahead and expect a lot — you deserve it, and we’ve got it**:

- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Background checks**
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid

  • Actuarial Analyst, Personal Insurance

    5 days ago

    Waterloo, Canada Definity Full time

    **Actuarial Analyst, Personal Insurance - Pricing**: Job ID : 6053 Category : Personal Insurance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance...

  • Business System Analyst

    6 days ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for an: **Business System...

  • Sales Representative

    2 days ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    About UsAt Ontario Teachers Insurance Plan (OTIP), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization. We put our people at the centre of everything we do.Sales OpportunityWe're seeking a highly motivated Sales Representative to join...

  • Business Development Representative

    4 days ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    The Ontario Teachers Insurance Plan (OTIP) is a leader in providing insurance solutions to educators. We are seeking an experienced Business Development Representative to join our team.About the RoleAs a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities in the personal lines, automobile, and...

  • Business Analyst

    2 days ago

    Waterloo, Canada Serenia Life Financial Full time

    Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the opportunity below sounds exciting, we’d like to hear from you. **About...

  • Business Intelligence Analyst

    5 days ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a: **Business Intelligence...

  • Business Analyst

    7 days ago

    Waterloo, Canada Ontario Mutual Full time

    With over 145 years of property & casualty insurance experience, Heartland Farm Mutual strives to be the Best Farm Mutual. Heartland offers automobile, property, and farm insurance to more than 50,000 people in Ontario and Nova Scotia. We are courageous. Our team is talented and dedicated, challenging the norm, and striving to be better every day. People...

  • Credit Risk Management Senior Analyst

    24 hours ago

    Waterloo, Canada Manulife Insurance Malaysia Full time

    h3>Credit Risk Senior Analyst Apply locations Waterloo, Ontario time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 6, 2025 (15 days left to apply) job requisition id JR24100052 Reporting to the Director, Account Management, Specialized Lending, the Credit Risk Senior Analyst is a key part of a team of Account Management...

  • Business Analyst, Intermediate

    7 months ago

    Waterloo, Canada Equitable Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable...

  • Farm Underwriter

    7 months ago

    Waterloo, Canada Heartland Mutual Insurance Full time

    Education: No degree, certificate or diploma - Experience: 2 years to less than 3 years **Work setting**: - Urban area **Tasks**: - Provide underwriting advice - Answer inquiries from clients and other company personnel - Prepare underwriting reports **Certificates, licences, memberships, and courses**: - Chartered Insurance Professional (CIP) **Insurance...

  • Business Analyst

    7 days ago

    Waterloo, Canada Heartland Farm Mutual Inc. Full time

    With over 145 years of property & casualty insurance experience, Heartland Farm Mutual strives to be the Best Farm Mutual. Heartland offers automobile, property and farm insurance to more than 50,000 people in Ontario and Nova Scotia. We are courageous. Our team is talented and dedicated, challenging the norm and striving to be better every day. People come...

  • Insurance Account Specialist

    3 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time

    Job DescriptionWe are seeking a skilled Insurance Account Specialist to join our team at the Ontario Teachers Insurance Plan (OTIP) Group of Companies. As a valued member of our organization, you will be responsible for building strong relationships with high-value clients and strategic accounts, providing tailored insurance solutions that meet their...

  • Insurance Broker

    7 months ago

    Kitchener-Waterloo, Canada Levitt Insurance Brokers Full time

    Are you a passionate and driven sales professional seeking an opportunity to excel in a supportive and dynamic work environment? Do you thrive on building strong customer relationships and delivering exceptional results? Levitt Insurance is looking for an outstanding PL Sales Producer to join our team and help us continue our mission of providing top-notch...

  • Business Analyst

    5 days ago

    Waterloo, Canada MarshallZehr Full time

    **Business Analyst** **Who is MarshallZehr?** **MarshallZehr Group Inc. (“MZ”)** is an industry leader, providing select mortgage lending and customized financial opportunities in real estate construction and development, headquartered in Waterloo, ON. Specifically, we specialize in financing transformative projects (ground-up and value-add) across...

  • Technical Director for Insurance Technology

    3 weeks ago

    Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

    About Manulife: As a leading international financial services group, we strive to make people's lives easier and better. We leverage sophisticated technology to provide top-tier services to our customers. Our mission is to drive technological excellence and operational stability within the insurance sector.Job Overview: We are seeking an experienced...

  • Credit Risk Management Senior Analyst

    24 hours ago

    Waterloo, Canada Manulife Insurance Malaysia Full time

    p>Apply locations Waterloo, Ontario time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 6, 2025 (15 days left to apply) job requisition id JR24100052Reporting to the Director, Account Management, Specialized Lending, the Credit Risk Senior Analyst is a key part of a team of Account Management professionals whose primary role...

  • Production Support Analyst

    3 weeks ago

    Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

    About the RoleManulife Insurance Malaysia is seeking a highly skilled Production Support Analyst to join its GWAM Operations Project and Production Support team.

  • Disability Analyst

    4 days ago

    Waterloo, Canada OTIP (Ontario Teachers Insurance Plan) Full time

    OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization that puts people, both our members and our employees, first. We are committed to providing a positive work environment and to developing careers. We’re looking for someone to join our team as a: **Disability Analyst** As a member of our Group Life and Disability Claims...

  • Operations Analyst, Commercial Insurance

    5 days ago

    Waterloo, Canada Definity Full time

    **Operations Analyst, Commercial Insurance - Pricing (Eastern Region)**: Job ID : 6005 Category : Commercial Insurance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet...

  • Insurance Account Manager

    7 months ago

    Waterloo, Canada SLS Insurance Brokers Ltd Full time

    Dynamic firm with a diverse client portfolio specialized in Commercial Insurance, Niche and Speciality Lines. The immediate role is to support the President and Owner of the firm in managing Transportation Insurance both small-mid-sized accounts and larger clients. **Title: Commercial Account Manager** **Location**: Waterloo, ON - In Office **Company**:...