Print Customer Service Representative
5 months ago
Applicants with graphic design skills will also be considered for assisting in the graphics department.
**Customer Service and Order Entry**
- Provide pricing and quotations to both Canadian and USA customers from established price lists
- Calculate custom pricing for some coffee sleeve orders
- Determine shipping rates using UPS and other online systems
- Process customer payments using online credit card system or Paypal
- Discuss job particulars with graphic design department regarding graphic requirements needed
**Graphic Design (Optional job duties if qualified)**
- Prepare customer supplied files for offset printing
- Design new coffee sleeves based on client requirements and supplied graphic elements (vector, raster, etc)
- Prepare and send PDF proofs and discuss necessary changes with clients
- Communicate with client regarding issues with supplied files
**Requirements**:
- Must legally be able to work in Canada
- Excellent English and strong communication skills-- spoken and written
- Previous work in a printing company or graphic design company is a bonus
- Good understanding of printing and prepress concepts including colour spaces, resolution, graphics is a bonus
Pay: $22.00-$25.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Application question(s):
- Have you worked with Quickbooks Online of other accounting software before?
- Do you have previous graphic design experience?
- Have you worked in a printing company before?
Work Location: In person
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