Technician, Computer Support Level 1

5 days ago


Montréal, Canada UAP Inc. Full time

Company Description
**Why did the PowerPoint cross the road? To get to the other slide.**

Join an Information technology team that doesn’t take itself too seriously, that has a can-do attitude and a variety of expertise.

At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving **forward**. Our IT team is a key element of everything we do. From the store and end-user computing, to strategy and planning, and let’s not forget project management, delivery, infrastructure, and operations, they have an impressive array of expertise.

Join a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.

If the hat fits, we’d be proud to have you wear it Send us your resume and join a people-centric company with a reputation of excellence.

**Job Description**:
The UAP support team is currently looking for a technician. We are looking for an individual who is versatile, has good computer skills. You must also be fluently bilingual (50% of support is in English) and above all demonstrate superior customer service.

Your responsibilities will be:

- Respond to requests or questions concerning computers problem;
- Update the database of requests and solutions made on each call;
- Provide administrative support to other team members.
- Respond to requests or inquiries made to the store support group;
- Perform triage of requests and solutions on each call;
- Solve problems and answer questions from users across the company;
- Guide and train users to better use the system;
- Maintain our computers up to date;
- Provide after-hours support on an alternative basis;
- Maintain links with other systems support groups;

**Qualifications**:
To join our team, you need:

- College diploma;
- 1 to 2 years of experience offering user support;
- Knowledge of Office 365
- Bilingualism essential (oral and written);
- Knowledge of PCs and Windows 10, Active Directory, SCCM
- Customer focused, ability to listen, problem solving, autonomy, interpersonal communication skills, patience.

Please note that the training can take from 3 to 6 months and must be done in the office, thereafter teleworking options will be available.

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with us

We will contact you as soon as possible if we think we have the hat for you


  • Computer Technician

    7 months ago


    Montréal, Canada Guillevin International Full time

    Computer Technician - Level 1 & 2 Status: Regular, Full time **Location**: Montréal, Quebec Job Description Under the supervision of the Helpdesk Manager, within the IT Operations team, the Technical Support Agent will provide support to Guillevin employees and its subsidiaries. He/she will serve the employees of the Montreal head office on site, and...

  • IT Helpdesk Support

    2 weeks ago


    Montréal, Canada Abilis Solutions Inc.. Full time

    **We are looking for the IT Helpdesk Support (Level 1) Technician (CONTRACT ROLE)** The Helpdesk support role is an **ENTRY LEVEL POSITION **responsible for providing information technology help desk support throughout the organization. This position will be the first line of support for all incoming technical support tickets and phone calls. **Main...

  • IT Support Technician

    2 weeks ago


    Montréal, Canada LASIK MD Full time

    See if you are our next: **IT SUPPORT TECHNICIAN - LEVEL 1**Working at Vision Group Canada's head office is working for the North American leader in vision correction. It means being able to concretely contribute to the development of the company and support more than 9 brands and more than 50 clinics across Canada and the United States. It's about having...

  • IT Technician Level 1

    2 weeks ago


    Montréal, Canada FED IT CA Full time

    **Fed IT, a recruitment firm specializing in IT job recruitment, We work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and evolve in your universe. Do not hesitate to follow our company page to discover all our open positions in the IT, development, decision-making, and infrastructure fields....


  • Montréal, Canada Alteo Full time

    Alteo is looking for a Level 1 User Support Technician for a contract based in Montreal. ** Hybrid work ** ** Duration of the contract: 6+ month ** The Level 1 User Support Technician is responsible for supporting the IT team in performing tasks and providing technical support to users. Its role is to ensure the installation, configuration, maintenance and...


  • Montréal, Canada UAP Inc. Full time

    Company Description **Why did the PowerPoint cross the road? To get to the other slide.** Join an Information technology team that doesn’t take itself too seriously, that has a can-do attitude and a variety of expertise. At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving...

  • Computer Technician

    2 months ago


    Montréal, QC, Canada LCI Education Full time

    As a Level 2 IT Technician, you are responsible for diagnosing and resolving complex issues related to computer systems, networks, and software. You provide advanced technical support while collaborating with teams to optimize IT infrastructure. Your expertise ensures operational continuity and a seamless user experience. **Schedule**: Monday to Friday (7:30...

  • Computer Technician

    3 days ago


    Montréal, Canada Laps Full time

    Company Description **Life at Laps** At Laps, we’re on a journey to change the way people buy and consume products, and this can’t be achieved by one person alone. That’s why we’re building a team of people who aren’t satisfied with the status quo. People who are actively looking to contribute to a culture of change and growth in the sports...

  • Computer Technician

    3 weeks ago


    Montréal, Canada Lantic Inc. Full time

    **Category**:M.I.S **Location**:Montreal **Job Summary**: Lantic is currently recruiting for the position of Computer Technician based at our head office in Montreal. The position reports to the Network Services Manager. The Computer Technician is responsible for providing the best quality general support to internal users of the IT system. The incumbent...


  • Montréal, Canada Fuze HR Solutions Full time

    Our client is a Montreal based manufacturer currently seeking a Bilingual Support Technician to join their growing organization. The IT support technician is a level 1and 2 and will be in charge of all IT Day to Day operations as well as implementation of improvement plans under the guidance of his manager. providing troubleshooting assistance to...


  • Montréal, Canada Heunets Systems Full time

    URGENT! Job Role - Desktop Support Technician Level 1 Job Summary Desktop Technician will provide day to day local a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket...


  • Montréal, Canada Alteo Full time

    Alteo is looking for a Level 1 IT Technician for a permanent position based in Montreal. ** Hybrid model: 2 days in the office / 3 days telecommuting ** **Responsibilities**: - Assist users with the installation, configuration and ongoing usability of system hardware and software - Provide daily technical support to operations and systems - Verify...


  • Montréal, QC, Canada Fuze HR Solutions Full time

    Our client is a Montreal based manufacturer currently seeking a Bilingual Support Technician to join their growing organization. The IT support technician is a level 1and 2 and will be in charge of all IT Day to Day operations as well as implementation of improvement plans under the guidance of his manager. providing troubleshooting assistance to...

  • Computer Technician

    2 days ago


    Montréal, Canada Laps Full time

    **Computer Technician Level 1 - Montreal, QC** **Life at Laps** At Laps, we’re on a journey to change the way people buy and consume products, and this can’t be achieved by one person alone. That’s why we’re building a team of people who aren’t satisfied with the status quo. People who are actively looking to contribute to a culture of change...


  • Montréal, Canada MBI I.T. Services Full time

    We are currently looking for a Deskside Support Technician in This is a full-time opportunity offering 40 hours per week, 8 hours per day with 30 minutes of unpaid break. You will be working mostly M-F, either 8 am-4 pm or 9 am-5 pm. **Duration**: 3 months (possibility of direct hire depending on performance). **Responsibilities**: - General on-site...


  • Montréal, Canada GOX Technologies Full time

    **JOB DESCRIPTION** The Level 1 Service Advisor is responsible for handling first level service requests in a professional and timely manner. This concerns all technologies relating to workstations, servers, printers, networks, as well as vendor-specific hardware and software. He plays an advisory role with the client for the purchase of computer equipment...

  • IT Support Technician

    2 weeks ago


    Montréal, Canada FOLKS VFX Full time

    Company Description Folks has built a solid reputation in the industry as an artist-driven boutique studio. We value detail-oriented design through teamwork and creativity. Our team is composed of some of the most talented artists and creative pros in the business. We are known for great storytelling through high-end visual effects. **Job...


  • Montréal, Canada Reitmans (Canada) LtéeLtd Full time

    Company Description **Who we are**: At Reitmans (Canada) Limited (RCL), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores and our digital channels, we are always finding new ways to create...


  • Montréal, Canada Cosmetic Physician Partners Full time

    CPP is building the premier network of physician-led medical aesthetic clinics in the US. By supporting our clinics with a world-class leadership team, market-leading support services, and an iconic brand experience, we deliver “remarkable” results that improve the lives of our clients and team members. **JOB SUMMARY**: The Level 2 IT Support Technician...

  • Analyst IT Support

    1 week ago


    Montréal, Canada Reitmans (Canada) LtéeLtd Full time

    Company Description **Who we are**: At Reitmans (Canada) Limited (RCL), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores and our digital channels, we are always finding new ways to create...