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Clinic Manager
3 months ago
**Clinic Manager at The Joint Physiotherapy**
**Job Title**: Physiotherapy Clinic Manager
**Location**: St. Albert, Alberta
**Company**: The Joint Physiotherapy
**Job Type**: Full-time (40 hrs/wk), permanent
**Salary**: Competitive, based on experience
**About Us**:
Welcome to The Joint Physiotherapy, where delivering an elite rehabilitation experience to the St. Albert community is our passion. Our clinic is a collaborative hub where passionate therapists unite to provide exceptional patient care and achieve outstanding outcomes. Our team thrives in a fun and energetic environment, truly enjoying what we do and making each day in the clinic exciting and fulfilling. Join us and be part of a team that values collaboration, innovation, and a positive atmosphere.
As the Clinic Manager at The Joint Physiotherapy, you will play a pivotal role in ensuring the smooth and efficient operation of our clinic. You will be responsible for managing daily operations, supervising staff, and maintaining high standards of patient care. Your leadership and organizational skills will be crucial in creating a positive and productive environment for both our patients and our team.
**Key Responsibilities**:
- **Operational Management**:
- Oversee daily clinic operations to ensure efficiency and effectiveness.
- Develop, implement and maintain clinic policies and procedures.
- Manage appointment schedules and ensure optimal utilization of resources.
- **Staff Supervision**:
- Recruit, train, and supervise clinic staff, including administrative and clinical personnel.
- Conduct performance evaluations and provide ongoing feedback and support.
- Foster a collaborative and positive work environment.
- **Patient Experience**:
- Ensure a high standard of patient care and satisfaction.
- Handle patient inquiries, concerns, and complaints promptly and professionally.
- Monitor patient feedback and implement improvements as needed.
- **Financial Management**:
- Manage clinic budgets, including expense control and revenue optimization.
- Oversee billing, insurance claims, and financial reporting.
- Coordinate with the finance team to ensure accurate and timely financial records.
- **Marketing and Community Engagement**:
- Develop and implement marketing strategies to promote clinic services.
- Build and maintain relationships with local healthcare providers and community organizations.
- Represent the clinic at community events and professional meetings.
**Qualifications**:
- Diploma or bachelor's degree in healthcare administration, business management, or a related field.
- Minimum of 3-5 years of experience in a healthcare management role, preferably in a physiotherapy or rehabilitation setting.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in healthcare management software (Jane) and MS Office.
- Knowledge of billing and insurance processes in a healthcare setting.
**What We Offer**:
- Competitive salary based on experience.
- Comprehensive benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- The chance to make a meaningful impact on the health and well-being of our community.
**How to Apply**:
**The Joint Physiotherapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
We look forward to meeting you and welcoming a new Clinic Manager to our team
**Job Types**: Full-time, Permanent
Pay: $21.00-$28.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Application deadline: 2024-06-15
Expected start date: 2024-06-17
