Medical Clinic Front Desk Representative

2 months ago


St Albert, Alberta, Canada Carleton Medical Clinic Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Carleton Medical Clinic. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.

Key Responsibilities
  • Customer Service: Greet patients and visitors, respond to inquiries, and provide information about clinic services and policies.
  • Front Desk Operations: Manage patient flow, schedule appointments, and maintain accurate records of patient information.
  • Administrative Tasks: Perform clerical duties, such as filing, sorting, and distributing mail, as well as answering telephone calls and relaying messages.
  • Financial Transactions: Process payments, calculate billing charges, and maintain accurate financial records.
  • Security and Safety: Ensure a safe and secure environment for patients and staff, and maintain confidentiality of patient information.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a healthcare setting.
  • Language: English.
  • Work Setting: Health care institution, facility, or clinic.
  • Work Hours: 35 to 40 hours per week.


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