Operations Coordinator, Talent Development
7 months ago
We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at
Purpose of the Role
The Operations Coordinator, Talent Development will be expected to support the Firm’s Talent Development goals and objectives proactively and expertly through planning, development and flawless implementation of programs for our legal professionals including retreats, seminars, conferences, trainings and virtual events. The incumbent is a critical member of the Firm’s Talent Development Team and is responsible for contributing to the delivery of our professional development programs and initiatives. This role will also support key internal initiatives as determined by the Manager, Talent Development.
Key Responsibilities
The key responsibilities of this role are:
- Support Talent Development by collaborating to set strategies for programs that meet key Talent Development objectives and capitalize on relevant opportunities.- Collaborate closely with key stakeholders to ensure all initiatives are efficiently executed, on time and on budget.- Co-ordination of travel and accommodation arrangements.- Coordinate all event logistics for in-person and virtual events including invitations, mailing lists, handout materials, site management, speakers, visual presentations and follow-up efforts.- Negotiate and manage facility arrangements for room set-up, technical (AV) assistance and catering, working closely with IT, Office Services, other internal services teams and third party vendors.- Oversee delivery of all items needed for registration, including name tags and handout materials.- Coordinate the production and set-up of visual presentations.- Track event metrics and ROI for reporting and analysis post program.- Produce program follow-up materials, such as final attendance reports, budget summaries, and post-program reports. Maintain master database of all programs for annual reporting.- Build strong relationships with colleagues in the Firm’s other offices for purposes of sharing best practices.- Intranet (Uno) content coordination for Talent Development pages.- Act as liaison with external vendors and continually curate potential vendors and venues.- Coordinate virtual programs and in-person programs and provide support for the firm’s virtual programs nationally.- Reconcile department Visa statement and coordinate of department expenses.- Support the Manager, Talent Development with reporting and special projects.- Other related duties as required.- The role will require the incumbent to work from the Toronto office on a regular basis and will be required to work overtime for events outside of standard office hours.- Occasional travel to the other offices.
Key Competencies- College Diploma or University Degree in a related discipline.- A minimum of three years of relevant experience in corporate event planning within a large organization, ideally in a professional services or legal environment.- Excellent oral and written communication skills in English with an exceptional eye for detail including writing, proofreading and general quality control. French would be considered an asset.- Advanced knowledge of MS Office and a commitment to furthering their knowledge to remain up to date on current technology and best practices is mandatory.- Strong technology skills including webinar platforms, virtual program development and hybrid event knowledge; experience using WebEx, Zoom, Teams.- Has a process-driven, highly organized and exceptionally professional approach. Proactive with the ability to communicate and easily gain the trust of diverse stakeholders at all levels of the organization.- Demonstrated ability to identify, develop and execute a wide range of events for senior executive audiences, with a reputation for delivering “best in class” and differentiated events.- Demonstrated experience in the implementation of event best practices including project planning and fiscal accountability.- Conscientious, approachable and enthusiastic about events management to achieve business objectives with excellent client service orientation and negotiation skills.- Independent self-starter capable of managing and prioritizing multiple time sensitive projects with mínimal supervision.- A team player with excellent judgment, resourcefulness, flexibility and creativity who has the ability to work both independently and collaboratively within a team environment.- Strong record of achievements and the ability to work under pressure to meet tight deadlines, and manage multiple projects with conflicting priorities.- Availability to work overtime, when
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