Commercial Lines Regional Trainer

5 months ago

Grande Prairie, Canada HUB International Full time

Hi, we’re HUB

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you’re ready for tomorrow.

The Opportunity

The Commercial Lines Regional Trainer works closely with the Team Leader and regional training team to ensure our commercial producers and support staff can fully utilize our commercial toolset, are following HUB standard processes and procedures and are developing insurance knowledge.

In the role you will bring a deep understanding of commercial insurance and processes to:
Update and improve work processes, procedures and training materials.

Provide support for M&A including onsite support during go-live.

Assist in the audit review and recommendation implementation.

Provide training and support to new and experienced commercial producers and support staff.

A day in the life
- Training

Training, remote and in-person bootcamps of assigned individuals registered on the HUB Ready
- Commercial Lines training Path.

Deliver webinar, in person a/o on demand recorded training sessions as per HUB way processes & procedures.

Ensure completion, assess the job readiness of trainees, and provide certificates of completion.

Provide feedback to the trainee and manager.

Provide support or escalation with billing, discrepancies, or user issues,

Assist with training materials development for the LMS

Workflow Design

Help with updating existing workflows and training materials.

Work with the Corporate operations/IT team, and our retail users to identify new tools, improvements and mapping of the systems, inputs/outputs, and core processes in the commercial value chain.

Assist with implementation and reinforcement of audit action items

Projects

Act as SME on new or system change projects to ensure changes and training are implemented effectively.

Assist in ensuring our staff are change ready and assist with post change reinforcement.

Provide M&A training and go-live support.

What you will bring to our team
- 5-10 years of insurance industry experience servicing a complex commercial insurance book of business.

CAIB Designation preferred.

Knowledge of Insurance and Insurance brokerage operations

Excellent written and oral communication skills, including instructional and presentation skills.

Excellent interpersonal skills with a focus on motivational skills and positive attitude

Good analytical and problem-solving abilities

Experience working in a team-oriented, collaborative environment.

Ability to travel when needed between training locations required in BC and Alberta.

Salary Expectations

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together

We work hard and play hard Get ready for our Staff Holiday Parties

Paid day off for your birthday - we want to celebrate you

Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities

Room to grow within the organization

Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB
- Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

**Our Vision**: To be everywhere risk exists - today and tomorrow. Helping protect what matters most.

**Our Mission**: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

**Our Core Values**:

- Entrepreneurship: We encourage innovation and educated risk-taking.
- Integrity : We do the right thing every time.
- Teamwork: We work together to maximize results.
- Accountability: We measure and take responsibility for outcomes.
- Service: We serve clients, communities and colleagues.

The employment offer is contingent upon completion of a successful background check.

\#LI-POST

\#LI-onsite

Department Account Management & Service

**Required Experience**: 7-10 years of relevant experience

**Required Travel**: Up to 25%

**Required Education**: High school or equivalent

Hi, w

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