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Commercial Lines Regional Trainer

1 month ago

Grande Prairie, Canada Hub International Canada West ULC (Canada West) Full time

We are seeking a highly skilled Commercial Lines Regional Trainer to join our team at Hub International Canada West ULC (Canada West). The ideal candidate will have a deep understanding of commercial insurance and processes, with 5-10 years of experience in the insurance industry.

Key Responsibilities:

  • Update and improve work processes, procedures, and training materials.
  • Work on projects as a subject matter expert to implement new tools and improve existing tool use and processes.
  • Provide support for M&A, including onsite support during go-live.
  • Assist in the audit review and recommendation implementation.
  • Provide training and support to new and experienced commercial producers and support staff.

A Day in the Life:

  • Training: Deliver training sessions, remote and in-person bootcamps, and ensure completion and assessment of trainees.
  • Workflow Design: Help update existing workflows and training materials, and work with the Corporate operations/IT team to identify new tools and improvements.
  • Projects: Act as a subject matter expert on new or system change projects, and assist in ensuring staff are change ready and provide post-change reinforcement.

Requirements:

  • 5-10 years of insurance industry experience servicing a complex commercial insurance book of business.
  • CAIB Designation preferred.
  • Hands-on knowledge of desktop applications, including Applied EPIC, Applied toolset, and Microsoft suite.
  • Knowledge of insurance and insurance brokerage operations.
  • Excellent written and oral communication skills, including instructional and presentation skills.
  • Excellent interpersonal skills with a focus on motivational skills and positive attitude.
  • Good analytical and problem-solving abilities.
  • Experience working in a team-oriented, collaborative environment.

What We Offer:

  • A comprehensive benefit and total compensation package, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A chance to make a difference in the lives of our clients and colleagues.

Why Choose Hub International Canada West ULC (Canada West)?

  • We are a rapidly growing company with a strong commitment to innovation and excellence.
  • We offer a diverse and inclusive work environment, with opportunities for career advancement and professional growth.
  • We are dedicated to making a positive impact in our communities, through our charitable giving and volunteer programs.