Customer Service Representative

4 weeks ago


Gravenhurst, Canada Budget Propane Corporation Full time

We are looking for a Customer Service Representative to fill a dual role for Budget Propane and Calloway Storage during each of their busy seasons. This position would cover Budget Propane during the Fall/Winter months and Calloway Storage during the Spring/Summer months.

Budget Propane is a family-owned business that prides itself on excellent customer service and satisfaction. We have been in business for over 30 years in Muskoka, Haliburton and across central Ontario. Our main hub is in Gravenhurst, with satellite facilities across the region to serve our customers better.

Our sister company, Calloway Storage, is a professional self-storage company that provides portable storage and self-storage across Ontario's cottage country.

**What we offer**:

- Competitive salary
- Comprehensive group benefits plan that includes health, prescription drugs, dental, vision, life insurance, AD&D insurance, long term disability insurance and an Employee Assistance Program
- Employer matched RRSP program
- Annual safety training/refreshers
- A culture committed to a safe working environment

**Budget Propane (Fall/Winter)**:
Core responsibilities of this role include but are not limited to:

- Handling of a high volume of phone calls daily
- Provide some technical guidance and exceptional customer service
- Data entry and account set up
- Working well within a team and cross sharing of responsibilities

**Hours**: Due to the seasonality of the business, this position has a seasonal shift during the winter months due to the high volume of activity in those months. The seasonal shift is as follows:
May 1st - November 30th: Monday to Friday from 8:00AM to 5:00PM

December 1st - April 30th: Tuesday to Saturday from 8:00AM to 5:00PM

**Calloway Storage (Spring/Summer)**:
Core responsibilities of this role include but are not limited to:

- Dispatching of drivers
- Marketing experience with Google Ads, website and social media would be an asset

**Hours**: Monday to Friday 8:00AM to 5:00PM

Pay: From $43,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Work Location: In person



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