E-commerce and Support Specialist

4 weeks ago

Montroyal, Canada POSTUREPRO Full time

Posturepro leads the way in the health and wellness sector as an innovative e-commerce company. We provide cutting-edge online courses and products focused on enhancing health and fitness through the Posturepro Method. Our approach emphasizes optimizing physical alignment and brain function to achieve peak performance. Serving a diverse audience, our offerings benefit health and fitness professionals worldwide—including physicians, healthcare specialists, osteopaths, chiropractors, physiotherapists, personal trainers, and sports therapists—as well as individuals keen on improving their own health.

**Role Overview**:
We're seeking an **E-Commerce and Support Specialist** with a dynamic sales mindset and a passionate dedication to health and fitness to join our team. This role is ideal for an individual eager to delve into various aspects of our e-commerce business.

If you're a high-performer—dynamic, enthusiastic, and eager to contribute to our global mission—this position is tailored for you

**This role involves 70% e-commerce and digital marketing operations and 30% customer service support.**

**E-Commerce Responsibilities**:

- Manage and optimize our Shopify platform, conducting regular audits to ensure a seamless shopping experience for our customers.
- Conduct keyword research, set up campaigns, optimize daily performance, and provide data-driven reporting.
- Implement and manage technical aspects of SEO campaigns to improve website ranking and visibility in search engines.
- Work closely with the creative team to ensure brand consistency in ad assets and descriptions.
- Monitor analytics to track campaign effectiveness and identify areas for improvement.
- Stay current on SEO, PPC, and e-commerce industry trends and best practices.

**Administrative Responsibilities**:

- Support our customer service lead, comprising roughly 30% of daily responsibilities.
- Oversee order fulfillment processes to ensure timely and accurate delivery of online courses and products.
- Handle customer service tasks with excellence, including resolving queries and maintaining high customer satisfaction.
- Update our company knowledge base regarding product and customer inquiries.

**Qualifications & Skills**:

- Minimum 2-3 years of experience in the e-commerce industry.
- Proactive approach to staying up-to-date on SEO and digital marketing trends.
- Bachelor's degree in marketing, communications, or a related field preferred.
- Google Ads Certification in Search, Display, Shopping, and Video is a plus.
- Proficiency in Google Analytics and data analytics software is an asset.
- Meta Blueprint certification is desirable.
- Strong written and verbal communication skills with a clear and consistent brand voice.
- Well-established business sense.
- Ability to work independently and manage competing project timelines.
- Comfortable working in a small team environment.

**Join Us**

This role offers an opportunity to deepen your understanding of e-commerce within the health and wellness industry and make a significant contribution to a team that's truly making a difference. If you're ready to embrace new challenges, grow with us, and bring a sales-oriented mindset along with a hands-on approach to operational tasks, we're excited to meet you

**Salary**: $20.00-$25.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site gym

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- administrative: 2 years (required)
- sales and e-commerce: 2 years (required)

Work Location: Hybrid remote in Mont-royal, QC H4P 2N5

  • E-commerce and Support Specialist

    2 weeks ago

    Mont-Royal, Quebec, Canada POSTUREPRO Full time

    Posturepro leads the way in the health and wellness sector as an innovative e-commerce company. We provide cutting-edge online courses and products focused on enhancing health and fitness through the Posturepro Method. Our approach emphasizes optimizing physical alignment and brain function to achieve peak performance. Serving a diverse audience, our...

  • E-commerce Operations Specialist

    2 weeks ago

    Mont-royal, Canada Safdie & Co. Full time

    **E-Commerce Assistant Wanted!** Are you passionate about e-commerce? If yes, then Safdie & Co. wants you! **About Us**: Since 1953, Safdie & Co. has been at the forefront of design and manufacturing for home and garden essentials. We've built our reputation on creating quality products that enhance living spaces. With decades of success in supplying both...

  • Senior E-commerce Manager

    2 weeks ago

    Mont-Royal, Quebec, Canada Groupe Dynamite Full time

    Description : Senior E-commerce Manager Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975. Our core strengths are rooted in our team, our innovation and our...

  • Director, E-commerce

    3 weeks ago

    Mont-royal, Canada Groupe Dynamite Inc. Full time

    **Director, E-commerce (mat leave replacement - 14 months)** Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975. Our core strengths are rooted in our team, our...

  • E-commerce Team Manager

    1 week ago

    Mont-royal, Canada POSTUREPRO Full time

    Posturepro leads the way in the health and wellness sector as an innovative e-commerce company. We provide cutting-edge online courses and products focused on enhancing health and fitness through the Posturepro Method. Our approach emphasizes optimizing physical alignment and brain function to achieve peak performance. Serving a diverse audience, our...

  • Director, E-commerce

    2 weeks ago

    Mont-Royal, Quebec, Canada Groupe Dynamite Inc. Full time

    Director, E-commerce (mat leave replacement - 14 months)Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975.Our core strengths are rooted in our team, our innovation...

  • E-commerce Manager

    4 weeks ago

    Mont-royal, Canada DAVIDsTEA Full time

    **Love your job!** Are you looking for an exciting new opportunity? DAVIDsTEA is a leading branded retailer and growing wholesaler of specialty loose leaf tea, offering a selection of signature blends, single-origin teas, and tea-related gifts and accessories through our e-commerce platform and 18 Canadian retail stores. Based in Montreal, we focus on...

  • Intern, E-commerce

    4 weeks ago

    Mont-royal, Canada Groupe Dynamite Inc. Full time

    **Digital Intern** Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975. Our core strengths are rooted in our team, our innovation and our customers. We are proud to...

  • E-commerce Manager

    2 weeks ago

    Mont-Royal, Quebec, Canada DAVIDsTEA Full time

    **Love your job**Are you looking for an exciting new opportunity?DAVIDsTEA is a leading branded retailer and growing wholesaler of specialty loose leaf tea, offering a selection of signature blends, single-origin teas, and tea-related gifts and accessories through our e-commerce platform and 18 Canadian retail stores. Based in Montreal, we focus on...

  • E-commerce Team Manager

    2 weeks ago

    Mont-Royal, Quebec, Canada POSTUREPRO Full time

    Posturepro leads the way in the health and wellness sector as an innovative e-commerce company. We provide cutting-edge online courses and products focused on enhancing health and fitness through the Posturepro Method. Our approach emphasizes optimizing physical alignment and brain function to achieve peak performance. Serving a diverse audience, our...

  • Marketing and Administrative Support Specialist

    3 weeks ago

    Mont-royal, Canada POSTUREPRO Full time

    Posturepro stands at the forefront of the health and wellness sector as a pioneering e-commerce company. We offer innovative online courses and products focused on enhancing health and fitness through the Posturepro Method. Our approach emphasizes optimizing physical alignment and brain function to achieve peak performance. Catering to a diverse audience,...

  • Jr. Merchandiser, E-commerce

    4 weeks ago

    Mont-royal, Canada Groupe Dynamite Inc. Full time

    **Jr. Merchandiser, E-Commerce** Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975. Our core strengths are rooted in our team, our innovation and our customers. We...

  • Senior E-commerce Manager

    4 weeks ago

    Mount Royal, Canada Groupe Dynamite Full time

    Description : Senior E-commerce Manager Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975. Our core strengths are rooted in our team, our innovation and our...

  • Senior E-commerce Manager

    4 weeks ago

    Mount Royal, Canada Groupe Dynamite Full time

    Description : Senior E-commerce Manager Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975. Our core strengths are rooted in our team, our innovation and our...

  • Specialist, Marketplace and E-retail

    4 weeks ago

    Mont-royal, Canada Groupe Marcelle Full time

    Located in Montreal, Quebec, the Canadian company Groupe Marcelle is a leader in the cosmetics industry. With the highest standards of quality and excellence, Groupe Marcelle develops, manufactures, and distributes care and makeup products and accessories with a portfolio of four brands: Marcelle, Watier, Annabelle and CW Beggs and Sons. At Groupe Marcelle...

  • Executive Assistant and Administrative Support

    3 weeks ago

    Mont-royal, Canada POSTUREPRO Full time

    Posturepro stands at the forefront of the health and wellness sector as a pioneering e-commerce company. We offer innovative online courses and products focused on enhancing health and fitness through the Posturepro Method. Our approach emphasizes optimizing physical alignment and brain function to achieve peak performance. Catering to a diverse audience,...

  • Application Support Specialist

    4 weeks ago

    Mont-royal, Canada Groupe Dynamite Inc. Full time

    **OMNI/DIGITAL APPLICATION SUPPORT SPECIALIST** Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975. Our core strengths are rooted in our team, our innovation and our...

  • Key Account Digital Merchandising Specialist

    2 weeks ago

    Mont-royal, Canada Maison Battat Inc. Full time

    **Key Account Digital Merchandising Specialist** **Maison Battat Inc. - Montréal QC, Hybrid** At Battat, we’re in the business of making kids happy. Thanks to our dynamic, talented, and motivated team, we design and manufacture high quality, educational, and innovative toys that kids and parents around the world have loved for over 45 years! Joining...

  • Digital Marketing Specialist

    2 weeks ago

    Mont-royal, Canada Maison Battat Inc. Full time

    **Digital Marketing Specialist (German Market)** **Maison Battat Inc. - Montreal, Quebec, Canada** At Battat, we’re in the business of making kids happy. Thanks to our team of dynamic, talented and motivated individuals, we design and manufacture high quality, educational, and innovative toys that kids and parents around the world have loved for over 45...

  • Specialist, Content Production

    2 weeks ago

    Mont-royal, Canada Groupe Dynamite Inc. Full time

    Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975. Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain...