Clinic Coordinator

2 weeks ago


Greater Toronto Area, Canada Rainbowcounselling Full time

**About the Company**:
Rainbowcounselling is a growing virtual psychotherapy clinic who primarily supports the 2SLGBTQI+ community. We are seeking a Virtual Clinic Coordinator to support the clinic's day-to-day operations.

**Job responsibilities**:

- Act as first point of contact for client inquiries regarding therapy support
- Scheduling and booking appointments
- Generate invoices and receipts
- Assist with finances, including the processing of payments
- Create social media content related to psychology and affirming 2SLGBTQ+ mental health practices as well as marketing initiatives
- Support onboarding of new associate therapists
- Generating metric reports
- Maintain strong communication with clinic director
- Acts as liason between team of clinicians, director and clients

**Qualifications**:

- 2 years experience/ knowledge in the field of Psychology/Social Work/Counselling
- Diploma or Degree in Social Work/ Social Services Field (Those completing Degree Welcome to Apply)
- Proficiency in Microsoft Office, Outlook & Excel
- Excellent written and oral communication skills
- Exceptional customer service & client coordination skills
- Ability to prioritize & organize time and tasks efficiently
- Ability to handle sensitive information with confidentiality
- Knowledge of the field of therapy and affirming 2SLGBTQ+ mental health practice

**Job Type**: Part-time

**Salary**: $20.00 per hour

Expected hours: 15 - 20 per week

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- What is the earliest date you could start?

**Experience**:

- Customer support: 2 years (required)
- Mental Health/Social Services: 1 year (required)

Licence/Certification:

- Diploma or Degree in Social Services/ Social Work? (preferred)

Work Location: In person

Application deadline: 2024-03-02
Expected start date: 2024-03-07


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