Business Development Coordinator

4 weeks ago


Calgary, Canada Woodridge Ford Lincoln Full time

The Wood Automotive Group has an opportunity for a Business Development Coordinator (BDC) to join our Service team at Woodridge Ford Lincoln

Reporting to the Service Manager, the Business Development Coordinator will be well versed in identifying and securing new leads, and maintaining client relationships for the Service department.

**Duties and Responsibilities (but not limited to)**:

- Ability to converse with customers to discuss needs and direct appropriately within the dealership.
- Ensure that a minimum of 25 prospecting calls will be made daily.
- Speak clearly and persuasively in positive or negative situations.
- Knowledge of sales processes and follow-up.
- Excellent customer service and phone skills, ability to provide active listening and ensure that 110% customer service experience is delivered.
- Possess strong organizational, follow-up and paper-flow handling skills.
- Organized, self-motivated, enthusiastic and detail-oriented.

**Requirements**:

- Car dealership or automotive experience
- Knowledge of vehicles
- Computer knowledge and usage
- Technological understanding
- Previous call center experience (an asset but not required).

**About the Benefits of being part of our team**:

- We have an outstanding benefits package for our employees and their families, including extended health coverage, prescriptions, dental, travel insurance, life and disability insurance
- Additionally, we offer an Employee Assistance Program with resources including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more
- Wood Automotive recognizes that a healthy lifestyle is an essential part of personal, family and workplace well-being. YMCA and Goodlife Fitness have partnered with our company to offer corporate rates and other great discounts exclusively to our employees and their families
- To support our goal of building our employees’ careers and helping employees plan for retirement, Wood Automotive Group offers a pension plan with employer contributions - free money
- We love to grow from within With seven dealerships, as well as Autobody and Finance opportunities, you have excellent prospects for growth and advancement. In addition, there are many Group social events and company perks. Come join our team to find out more

**About Wood Automotive Group**:
We are proud to be celebrating our 40th year anniversary This is your opportunity to join a leader in the automotive sales & service industry. Wood Automotive Group believes in hard work, honesty, and collaboration. Every member of the team is valued and recognized for their contributions to the overall success of the business. Wood Automotive Group is committed to building from within and recruitment objectives are focused on finding the right cultural fit. People are their greatest asset and they seek those who want to truly develop a career with a growing organization.

The Wood Automotive Group, one of Alberta's largest automobile retailers proudly represents Ford, Lincoln, Honda, Dodge, Jeep, Ram, Chrysler and Volkswagen as well as hundreds of pre-owned models. The Wood team has worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, the company is a long-standing sponsor of the SAIT Automotive Business Administration program, as well as a proud supporter of many organizations. Those include the Woodridge PREP Centre, The Salvation Army, the SSUBI ("Hope") Foundation, KidSport, and the Shaw Charity Classic.



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