Guest Service Manager

7 days ago


Winnipeg, Canada Quality Inn & Suites, Winnipeg Full time

**About us**

Quality Inn & Suites, Winnipeg is a small business in Winnipeg, MB R3M 2L4. We are professional, agile, and inclusive.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Safe work environment
- On-the-job training

**Quality Inn & Suites, Winnipeg** is looking for a Full-Time Front Desk Manager for our hotel in Winnipeg, MB. Our Front Desk Manager will be responsible for providing excellent customer service and maintaining guest satisfaction.

**Responsibilities**:

- Greet guests and provide a warm, welcoming atmosphere.
- Answer phones, take messages, and transfer calls to appropriate staff.
- Process reservations and check-ins/out as needed.
- Maintain cleanliness of front desk, floors, and common areas.
- Stock supplies as needed.
- Perform other duties as assigned.

**Qualifications**:

- High school diploma or equivalent required.
- Previous experience preferred.
- Strong attention to detail required.
- Must be able to communicate effectively in English.

Quality Inn & Suites, Winnipeg is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

**Job Types**: Full-time, Fixed term contract

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

Ability to commute/relocate:

- Winnipeg, MB R3M 2L4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Winnipeg, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Winnipeg)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...


  • Winnipeg, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Winnipeg)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...

  • Resident Manager

    2 weeks ago


    Winnipeg, Canada Resident Manager Full time

    **Overview** The Resident Manager plays a vital role in overseeing the daily operations of the residential property, ensuring a high standard of living for residents while maintaining effective communication and relationships with all stakeholders. This position requires a detail-oriented individual with strong organizational skills and a commitment to...

  • Guest Services Manager

    3 months ago


    Winnipeg, Canada The Grand Winnipeg Airport Hotel by Lakeview Full time

    **Who we are**:The Grand Winnipeg Airport Hotel is a locally owned 101-room boutique hotel located directly adjacent to the Winnipeg International Airport. Opened in 2023, the Grand Hotel by Lakeview was recognized as the 2019 Large Business of the Year by Tourism Winnipeg. We are seeking a dynamic and customer-focused individual to join our team as a Guest...

  • Guest Service Manager

    6 months ago


    Winnipeg, Canada Residence Inn by Marriott Full time

    The dual branded Residence Inn and Fairfield Inn and suites by Marriott is the cities only unique two hotel brands inside one property hotel, we are looking for an organized and task oriented leader to help the front desk team. The Guest Service Manager at Residence Inn/Fairfield Inn and Suites is the face of our 258 room property. You must have exceptional...

  • Guest Service Manager

    5 months ago


    Winnipeg, Canada Canad Inns Full time

    This position is focused on providing guest services management and supporting the hotel in all aspects, while maintaining 100% guest satisfaction. Working closely with the General Manager and other managers as a hands-on employee you will be responsible for the overall service delivery from the front of the house including front desk staff and bell staff....

  • Guest Service Manager

    6 months ago


    Winnipeg, Canada Canad Inns Destination Centre Club Regent Casino Hotel Full time

    JOIN OUR WINNING TEAM This position is focused on providing guest services management and supporting the hotel in all aspects, while maintaining 100% guest satisfaction. Working closely with the General Manager and other managers as a hands-on employee you will be responsible for the overall service delivery from the front of the house including front desk...


  • Winnipeg, Manitoba, Canada Canad Inns Destination Centre Club Regent Casino Hotel Full time

    Key Responsibilities:As a Guest Services Assistant Manager at Canad Inns Destination Centre Club Regent Casino Hotel, you will be working closely with the Guest Services Manager to support the team in delivering exceptional guest experiences. Your key responsibilities will include ensuring that all reservations and check-in/check-out details are completed to...


  • Winnipeg, Canada Canad Inns Destination Centre Club Regent Casino Hotel Full time

    JOIN OUR WINNING TEAM Working closely to support the Guest Services Manager as a hands-on employee, you will represent the highest standard of excellence in welcome and guest service. The Guest Services Assistant Manager is required to work days, evenings, and weekends to manage the day-to-day operations of Guest Services while ensuring productivity,...

  • Guest Service Agent

    6 months ago


    Winnipeg, Canada Best Western Premier Winnipeg East Full time

    **Winnipeg’s full service hotel Best Western Premier Winnipeg East is looking to add another full-time team member to their Guest Services Team.** **About the hotel**: We are a brand-new hotel featuring 141 guestrooms and studios, meeting rooms, bistro/bar, expansive work-out facility and an indoor pool with water slide and hot tub. Our 6-story property...

  • Guest Service Agent

    2 months ago


    Winnipeg, Canada Best Western Premier Winnipeg East Full time

    _Please Note **Winnipeg’s full service hotel Best Western Premier Winnipeg East is looking to add another full-time team member to their Guest Services Team.** **About the hotel**: We are a brand-new hotel featuring 141 guestrooms and studios, meeting rooms, bistro/bar, expansive work-out facility and an indoor pool with water slide and hot tub. Our...

  • Guest Service Agent

    6 months ago


    Winnipeg, Canada Best Western Premier Winnipeg East Full time

    **Winnipeg’s full service hotel Best Western Premier Winnipeg East is looking to add another full-time team member to their Guest Services Team.** **About the hotel**: We are a brand-new hotel featuring 141 guestrooms and studios, meeting rooms, bistro/bar, expansive work-out facility and an indoor pool with water slide and hot tub. Our 6-story property...

  • Guest Service Agent

    6 months ago


    Winnipeg, Canada Best Western Premier Winnipeg East Full time

    _Please Note **Winnipeg’s full service hotel Best Western Premier Winnipeg East is looking to add another full-time team member to their Guest Services Team.** **About the hotel**: We are a brand-new hotel featuring 141 guestrooms and studios, meeting rooms, bistro/bar, expansive work-out facility and an indoor pool with water slide and hot tub. Our...

  • Guest Service Agent

    1 month ago


    Winnipeg, Canada Victoria Inn Hotel & Convention Centre Full time

    **Guest Service Agent/Night Auditor** **Who we are looking for**: **What you will learn**: **Position Summary**: Through the guidance of the Guest Service Manager, support the daily operations of the Guest Services Department by providing superior guest service. Provide assistance to employees from other departments, and ensure proper procedures, policies...

  • Guest Service Agent

    4 weeks ago


    Winnipeg, Canada Victoria Inn Hotel & Convention Centre Full time

    **Guest Service Agent/Night Auditor** **Who we are looking for**: **What you will learn**: **Position Summary**: Through the guidance of the Guest Service Manager, support the daily operations of the Guest Services Department by providing superior guest service. Provide assistance to employees from other departments, and ensure proper procedures, policies...


  • Winnipeg, Canada Hilton Garden Inn Winnipeg South Full time

    We are currently looking for an individual who can work full-time, 8 hour shifts, mostly evenings from 3 PM-11 PM. Mostly weekdays and some weekends. At least 9 months of experience at Hilton hotels is required (HCRS compatible hotels preferred). Must be proficient in using OnQ Property Management System. As a Guest Services Supervisor, you will serve on...

  • Guest Service Agent

    5 months ago


    Winnipeg, Canada Grand Winnipeg Airport Hotel by Lakeview Full time

    Seeking a weekend G st Services Agent on a pe t be available weekends and holidays. As a Guest Services Agent, your key responsibilities will be: - Ensuring total satisfaction of hotel guests and that each guest is handled with a professional, efficient and welcoming attitude. - Demonstrate a working knowledge of all services and facilities of the hotel...

  • Guest Service Agent

    6 months ago


    Winnipeg, Canada Grand Winnipeg Airport Hotel by Lakeview Full time

    As a Guest Services Agent, your key responsibilities will be: - Ensuring total satisfaction of hotel guests and that each guest is handled with a professional, efficient and welcoming attitude. - Demonstrate a working knowledge of all services and facilities of the hotel as well as the local surrounding area, attractions and special events. - Be well versed...

  • Guest Service Agent

    5 months ago


    Winnipeg, Canada Grand Winnipeg Airport Hotel by Lakeview Full time

    As a Guest Services Agent, your key responsibilities will be: - Ensuring total satisfaction of hotel guests and that each guest is handled with a professional, efficient and welcoming attitude. - Demonstrate a working knowledge of all services and facilities of the hotel as well as the local surrounding area, attractions and special events. - Be well versed...

  • Guest Service Agent

    5 months ago


    Winnipeg, Canada Holiday Inn Airport West Full time

    Ideal Guest Services Agents are passionate about customer service. They look to make our guests comfortable while away from home, whether they are traveling on business or for leisure. Our associates have a keen intuition that allows them to anticipate needs and exceed expectations. This position will be responsible for checking guests in and out at the...