Guest Service Manager

7 days ago


Winnipeg, Canada Quality Inn & Suites, Winnipeg Full time

**About us**

Quality Inn & Suites, Winnipeg is a small business in Winnipeg, MB R3M 2L4. We are professional, agile, and inclusive.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Safe work environment
- On-the-job training

**Quality Inn & Suites, Winnipeg** is looking for a Full-Time Front Desk Manager for our hotel in Winnipeg, MB. Our Front Desk Manager will be responsible for providing excellent customer service and maintaining guest satisfaction.

**Responsibilities**:

- Greet guests and provide a warm, welcoming atmosphere.
- Answer phones, take messages, and transfer calls to appropriate staff.
- Process reservations and check-ins/out as needed.
- Maintain cleanliness of front desk, floors, and common areas.
- Stock supplies as needed.
- Perform other duties as assigned.

**Qualifications**:

- High school diploma or equivalent required.
- Previous experience preferred.
- Strong attention to detail required.
- Must be able to communicate effectively in English.

Quality Inn & Suites, Winnipeg is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

**Job Types**: Full-time, Fixed term contract

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

Ability to commute/relocate:

- Winnipeg, MB R3M 2L4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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