Vendor Analyst Ii

1 month ago

Toronto, Canada TD Bank Full time

**Work Location**:
Toronto, Ontario, Canada

**Hours**:
37.5

**Line of Business**:
Procurement & Sourcing

**Pay Details**:
$59,500 - $84,000 CAD

CUSTOMER
- Will use processes and tools to validate and identify issues and variances pertaining to invoices, and facilitate invoice settlement to avoid additional costs
- Monitor and report spend against the financial terms of a Business Arrangement
- May be involved with monitoring, analysis and reporting on a Third Party's performance through the delivery of services against SLAs, SLOs, KPIs within assigned portfolio as required
- Develop and maintain strong relationships with business partners, vendors and other stakeholders
- Act as a resource to the business segment or corporate function by providing relevant and meaningful information/data/guidance on procedures and/or issues related to invoices and SLAs

SHAREHOLDER
- Be knowledgeable of practices and procedures relating to TD Expense Policy
- Trust & Verify vendor SLA's / Scorecards ensuring accuracy and adherence to what the vendor has contractually committed to
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- May provide a range of reporting and / or meaningful analysis at the functional level using results to draw conclusions, make recommendations
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up to date about the status of all relevant or useful information related to day-to-day activities
- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH
- Professional role with a focus on providing function within defined parameters
- Requires sound conceptual knowledge of invoice processes, commercial terms of Third Party contracts and SLA agreements
- No supervisory accountability but may provide informal guidance to others
- Investigates and analyses invoice to look for savings, challenge inconsistencies within strict deadlines.
- Executes on work with some complexity; generally requiring short to medium-term focus (weekly-monthly)
- Accountable for own work and effective coordination of processes and information across related teams
- Delivers on assigned initiatives with some direction from management
- Reports to Manager role

EXPERIENCE AND / OR EDUCATION
- Undergraduate degree and/or
- 2+ years of experience
- Accounting/finance background is an asset
- Experience in Excel, PowerPoint, Access, SAP Ariba, ePay and Sharepoint an asset

ADDENDUM
- Fundamental knowledge of related Vendor Management principles/practices/activities, policies and procedures, systems, products/services, product research, analysis & reporting
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships
- Ability to work successfully as a member of a team and independently
- Ability to research, collect, organize, analyze complex or technical data and prioritize work while meeting multiple deadlines
- Ability to exercise sound judgement in making decisions
- Skill in using data analysis methods and reporting techniques
- Ability to handle confidential information with discretion

**Who We Are**:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

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