Human Resources Manager

7 months ago

Hamilton, Canada Banyan Community Services Full time

**PURPOSE OF THE POSITION**

Reporting to the Director in charge of Human Resources, and in accordance with Banyan Policy, Practice & Procedure Manual, the Manager, Human Resources is knowledgeable about industry trends, best practices and will provide professional advice, insight, expertise and support to Banyan’s Management Team in a broad range of human resource functions. The Manager, Human Resources will have strong business sense allowing them to anticipate, understand and provide business solutions that contribute to the growth of our employees, while building collaborative relationships inside and outside the organization. This position promotes the People Centered Workplace culture through the development and delivery of people solutions to our programs, supported by organizational scorecards and robust reporting.

**POSITION RESPONSIBILITIES**
- Manage the day to day human resources functions including but not limited to labor relations, employee engagement, occupational health & safety and HR management.
- Provide advice and counsel on employee/labor relations.
- Foster a culture of fairness and equity throughout the organization.
- Oversee the Employee Engagement program and the development of enterprise tools and resources to support HR and Managers to drive employee engagement across all employee demographics.
- Attendance and absentee management including strategic planning to be proactive.
- Monitor staff on leave of absences and maintain a safe Return to Work program for injured staff.
- Implement and ensure compliance with relevant legislations and organizational operating policies.
- Prepare monthly reports on KPIs, trends, risk management, outcomes and action plans in regards to organizational development and performance scorecard.
- All incidents, accidents, and other hazardous occurrences affecting Banyan’s staff, client or the organization are to be reported, tracked, investigated, and mitigating action taken according to Banyan policy.

**ROLE COMPETENCIES**
- Change Implementation: ability to lead and champion change in a positive way.
- Implementing Decisions: effective utilization of staff and physical resources to achieve program goals and requirement.
- Problem-Solving Skills: develop strategies using a systems thinking approach. Identify and analyze problems so that viable solutions are found.
- Labor Relations: ability to manage in a unionized environment within the Collective Agreement.
- Financial Knowledge: ability to understand financial information and how programming can impact financial results.
- Regulatory & Safety Compliance: follows legislation and other regulations to provide a safe working environment.
- Managing Multiple Priorities: ability to remain calm and multi-task within a multi-disciplinary environment.
- Team Supervision: lead program within a multi-disciplinary approach, facilitating collaboration and effective teamwork practices.
- Team Building: inspires and fosters team commitment, spirit, pride and trust. Facilitates cooperation and motivates team members to accomplish group goals.
- Managing Performance: providing constructive feedback to staff, discipline and conducting annual performance reviews guided by policy.
- **Program Specific**:_

**Labor Relations Management**
- Key liaison between business unit manager of labor unions and Banyan.
- Provide advice and strategies to Managers in regards to union management, aligning with the collective agreements and legislation (grievances, bargaining, etc).
- Responsible for reviewing all collective agreements in conjunction with managers, providing ideas that align with organizational polices.
- Conduct research regarding labor relations issues, trends and best practices including research to support the collective bargaining process.
- Interpret and administer advice and guidance with respect to employment legislation, employment standards and human rights across Canada including as it as it relates to bargaining units.
- Provide research, consultation and assistance to program manager for grievances, conciliation, mediation and arbitration.
- Support collective bargaining, participating in person where required.
- Ensure the management team is informed of emerging risks related to labour relations matters.
- Prepare briefing memos and summaries that inform executive team on labour relations matters.

**Employee Engagement & Communication**
- Champion a high-performance environment and partner with colleagues to implement a people centered strategy that attracts, retains, develops, and motivates employees by fostering an inclusive work environment.
- Oversee the Employee Engagement Program and the development of enterprise tools and resources to support HR and Business Leaders to drive employee engagement across all employee demographics.
- Proactively develop new ideas - both big and small - to create memorable moments that surprise and delight throughout the employee experience (eg. Mental Health

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