Catering & Events Salesmanager

5 months ago

Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

**ABOUT US**

The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.

**REPORTS TO**:Director of Sales and Marketing

**RESPONSIBILITIES**:

- Solicit new and existing accounts to meet/exceed revenue goals through outside sales calls, tradeshows, prospecting phone calls and written communication.
- Partner with internal team to penetrate existing sales accounts for further business opportunities
- Prepare detailed correspondence to customers, internal booking reports and file maintenance.
- Work with other departments within the hotel to provide above quality service to customers.
- Enter booking notes and information for successful execution of function, including trace notes for follow up.
- Maintain booking information and complete tasks in Hotel CRM.
- Assist with reports and/or competition data collection.
- Up-selling unique events focusing on food & beverage, audio visual, décor, and external services.
- Professionally represent the hotel at trade shows, community events and industry meetings.
- Develop/maintain knowledge of market trends, competition and customers.
- Participate in Sales meetings, pre-convention meetings, training and other sales-related meetings as required.
- Thank the client for the business on the day of event, and help to secure next booking opportunity.
- Other duties as assigned by the Director of Sales, Director of Catering, and General Manager.

**QUALIFICATIONS**:

- Minimum 2 years’ experience as a Catering/Events Sales Manager, Convention Services Manager, Sales Manager or Event Sales Manager.
- Previous Banquet/Food and Beverage Experience an asset.
- Previous Sales experience and knowledge.

**QUALIFICATIONS CONTINUED**:

- Must have working knowledge of Microsoft Office programs.
- Marriot Booking system CI/TY knowledge an asset.
- Excellent leadership, client relationship & guest service skills are required.
- Self-motivated, displaying strong initiative and independent decision making.
- Must be able to speak, read, write and understand English, a second language is an asset.
- Must have strong communication and presentation skills, both verbal and written.
- Have the ability to navigate prospecting of new and existing accounts.
- Ability to multitask while focusing on revenue goals.
- Ability to communicate customer needs and resolve complaints independently.
- Ability to identify and develop account plans.
- Walking and standing are often required. Ability to exert a well-paced mobility to conduct property

tours and stand for up to 8 hours at tradeshows or events.
- Must have a valid driver’s license.
- Travel and work from Sheraton Vancouver Wall Centre and Westin Wall Centre, Vancouver Airport is required.
- Must be able to legally travel to the United States with appropriate documentation.
- Must be available to work outside of traditional business hours. Will be required to travel, entertain clients and attend industry functions and events during the evening and weekends.
- Must be available to work a rotating 5-day schedule including weekends.
- This position is a work onsite from both Wall Centre Hotels, with some flexibility.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- RRSP match
- Store discount
- Vision care

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

COVID-19 considerations:
Mandatory Vaccination Policy in place, Vaccination is an employment requirement, all employees must show vaccination QR status at time of hire.

Work Location: In person

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