Program Support and Outreach Officer

2 weeks ago

Hamilton, Canada Mohawk College Full time

**Program Support and Outreach Officer - Initiatives & Opportunities (Jan. 2023 - Dec. 2024)** Status**:Initiatives & Opportunities (January 2023 - December 2024)

**Hours**: 35 hours/week; Monday to Friday

**Campus**:Fennell

**Pay Band**:G

**Pay Rate**:$30.87

**Posting Date**:January 12th, 2023

**Closing Date**:January 18th, 2023 at 7:00pm EST

We support and encourage the contributions of our diverse employees. Supported by our strategic plan we are committed to nurturing an equitable, diverse and inclusive environment for everyone who learns and works at Mohawk. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next

**Project Support and Outreach Officer**

Under the direction of the Manager, Early College Initiatives, the incumbent will perform a variety of duties to support the administration of and outreach for the Early College Graduation Program (ECGP), as well as other community-based programs as needed.

The incumbent will assist in project coordination including communication, logistics, record-keeping, community and school outreach, marketing, and information sharing. The incumbent will work in close liaison with the ECGP partnership team, including partner school boards and employers, to support community engagement, communication, and effective administrative operations.

**RESPONSIBILITIES**

Duties include, but are not limited to:
**Tracks and manages the ECGP enrolment registrations and data for student registration and project reporting purposes**:

- Creates CRN’s for ECGP activity each semester.
- Coordinates student registrations for all ECGP activity.
- Maintains tracking system that ensures confidentiality for students participating in ECGP learning activities.
- Populates the student enrolment database confirming accurate and confidential data is secured relating to community-based learning opportunities.
- Tracks and reports on ECGP enrolment activity for Manager review.
- Communicates enrolment numbers to CCPEL Financial Analyst during peak budget times.
- Ensures correct controller codes assigned.
- Attends steering committee, subcommittees, and community information sessions as required for quantitative and qualitative reporting.

**Communicates and ensures that College and departmental policies and procedures are followed when complex requests are made by students, faculty, and community partners, employers and funders**
- Initiates correspondence to internal departments (The Square, Business Solutions, Registrar’s Office, Payroll, CCPEL Financial Analyst, satellite campuses, student records, scheduling, Physical Plant) related to incorrect student or course information, grade changes, student withdrawals, classroom locations.
- Arranges class schedules based on community, partner, faculty and Manager consultation.
- Ensures all faculty have access to CRN’s, external stakeholder contact information and student information.
- Assists with orientation of faculty assigned to ECGP course delivery.
- Liaises with faculty, student and community partners on issues that arise due to course/class cancellation.
- Oversees withdrawals of unsuccessful students in ECGP course activity.
- Communicates with community partners, school boards representatives, and internal college program areas regarding course start and end dates, times and location for ECGP activity.
- Solves problems arising from registration issues relating to information gaps, MyCanvas access, grading and contract/payroll.
- Creates grade reports for students in all ECGP programs.
- First point of contact for ECGP classroom and programming inquiries.

**Contributes knowledge and skills to the effective and successful administration of specially funded projects**:

- Supports efforts of the Manager, Early College Initiatives, and Financial Analysts in all phases of specially funded project co-ordination, including development, delivery and close-out.
- Consults with Manager, Early College Initiatives regarding proposed changes to academic programming in secondary school and college locations. Liaises, when required, with staff and faculty in other departments for the purpose of strengthening internal linkages.
- Adapts, maintains records and recommends procedures for audit purposes related to ECGP activity.
- Takes on special projects as assigned by the Manager.

**Supports and coordinates community outreach and recruitment activities**:

- Collaborates with Manager, Early College Initiatives, in developing and implementing outreach and engagement plan for prospective students and other stakeholders.
- Liaises with Early College team and marketing department to develop outreach and communication materials specifically related to specially funded program

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