Key Account Manager

2 months ago

Montréal, Canada United Airlines Full time

**Description**:
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing - in the years ahead, we’ll hire tens of thousands of people across every area of the airline Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

**Cargo**:
Using the cargo capacity of United’s route network, United Cargo propels the global economy by quickly transporting their customers’ shipments to and from virtually every major market in the world.

**Job overview and responsibilities**:
Managing long-term corporate relationships with top-tier cargo clients by analyzing global coverage opportunities and by offering competitive solutions to those opportunities. Being the face of United Cargo.
- Maintains a high level of sales call discipline/F2F client visibility (joint sales calls)
- Responsible for mid-term, long-term export selling, consignee sales and import sales
- Creates and maintains account profiles in United systems
- Creates awareness of all UA products and services in the area to magnify market influence and generate future sales

Closely collaborates with all departments within United Cargo. Creates awareness and alignment and facilitates discussions within United Cargo about sales strategies and goals related to areas of responsibility.

Creates solutions to support high efficiencies between customers and United Cargo - ensures United Cargo is perceived as “easy and efficient to do business with”, “quick to market”, “best in business / first choice for our customers”, and “creative solution provider”.

Enhances cargo revenues by developing account business plans and forecasting. Delivers Quarterly Business Reviews (QBRs) to each portfolio client.

Lead complex business implementations, root cause analysis and corrective action initiatives.

Creating and negotiating customer contracts, such as incentive contracts, hardblock space agreements, etc

Provides total and efficient service to accounts. Takes ownership of account management and relationship management for assigned portfolio. Maintains creative business development approach ensuring balanced advocacy for business and customer needs.

This role will has a travel requirement of 20-50%.

**Qualifications**:
**Required**
- Bachelor's degree
- 5+ Years of related experience
- Excellent written and verbal communication skills.
- Good reading comprehension skills. Communicates accurate information and ideas via a wide range of media/mediums to various audiences
- Must be enthusiastic, self-starter, deal maker, tenacious and solutions oriented. Must also stay current on competitive landscape and ensures leadership role for United Cargo in the industry.
- Must be legally authorized to work in the United States or Canada for any employer without sponsorship”

**Preferred**
- Master's degree

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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