Visa Assistant

3 months ago

Calgary, Canada US Embassy and Consulates in Canada Full time

Hiring Path:

- Open to the public

Who May Apply/Clarification From the Agency:
For USEFM - FP is 07. Actual FP salary determined by Washington D.C.

Open to: Employees of Mission-All/or USEFMs EFMs or MOHs

Security Clearance Required:
Low Risk/Non-Sensitive

Appointment Type

Permanent

Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is:

- Full Time (40 hours per week)

Supervisory Position:
No

Relocation Expenses Reimbursed:
No

Travel Required:
Not Required

**Duties**:
The Nonimmigrant Visa (NIV) Assistant performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing guidelines. Incumbent performs data-entry, document review, correspondence, passport manifesting, visa printing, and other general office work. Customer service focus is essential in a visa unit that addresses applicants in person daily. The position requires a high-level of attention to detail to spot trends or potential issues and escalate those as necessary. The job holder is fully cross trained to function in any role as required by visa demand and scheduling.

**Qualifications and Evaluations**:

- Requirements:
**For the experience and education requirements, applicant must meet either option 1 or option 2 to qualify**:
**Option 1**

EXPERIENCE:
EDUCATION:
Completion of two years of college or university studies is required.

Or

**Option 2**:
EXPERIENCE:
EDUCATION:
High school diploma is required.
- Education Requirements:
See the requirement section above for the education requirements.
- Evaluations:
**LANGUAGE**: Level 4 - Fluent; speaking/reading/writing, may include the ability to translate

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
**Agency Benefits**:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Canada may receive a compensation package that includes health, separation, and other benefits. The US Mission offers competitive salary, robust benefits, professional development and celebration of American and Canadian holidays.

For EFMs, benefits will be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link

**How to Apply**:

- How to Apply:

- Required Documents:
**Required Documents**:
To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

**All Applicants**:

- Proof of eligibility to legally reside and/or work in Canada, such as a copy of Canadian passport, citizenship certificate, permanent residency and/or work permit
- Educational certificate as required by the specific education requirement, such as high school diploma, univers

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