Accounts Receivable

2 weeks ago


St Catharines, Canada Rentsync Full time

**About The Company & The Role**:
Our organization provides high quality websites, marketing services and software solutions to the multifamily rental housing industry across Canada.

Reporting to the Financial Controller and Billing Analyst, the Accounts Receivable (AR) Associate is primarily responsible for ensuring the company receives timely payments for services, and records these transactions accordingly. The AR Associate is responsible for collections, performing credit checks, resolving debits and deductions, posting receipts, and resolving any discrepancies. This role communicates directly with our clients and is not an outsourced third-party collections position.

**Essential Duties & Responsibilities**:

- Full cycle accounts receivable functions
- Daily Cash Deposits
- Assisting with monthly invoicing
- Outbound collection calls on past due balances to decrease outstanding receivables
- Reconcile customer accounts
- Liaising with internal departments such as sales team to resolve customer disputes
- Conducting credit checks and performing credit analysis
- Prepare and analyze AR aging reports and other ad hoc reports
- Work with internal departments to provide recommendations on collection strategies
- Cross train on other accounting functions to assist with coverage as may be required from time to time
- Perform other duties as may be assigned

**Required Knowledge, Skills, and Abilities**:

- Organized, thorough, and detail oriented
- Excellent time management skills and ability to meet firm deadlines
- Ability to act as a positive & professional ambassador for the company when performing client-facing duties
- Able to work independently and as part of a team
- Strong communication skills (oral and in written)
- Comfortable working in Google Docs, Sheets
- Strong skill set working with numbers
- Committed to working within a highly diverse, ever-changing and collaborative team environment
- Experience working in first-party collections environment
- Experience with Freshbooks and Sage an asset

**Minimum Qualifications**:

- Minimum two (2) years’ workplace experience in Collections and Receivables
- Ability to work in-office for a minimum of three days per week at our St. Catharines location



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