Training Coordinator

5 months ago

Ottawa, Canada Canadian Museum of HistoryMusée canadien de l'histoire Full time

**We are looking for a Training Coordinator**

As a Training Coordinator, you will be responsible for planning, developing, and implementing the required training of program and volunteer interpreters in museum and exhibit content, visitor experience (gallery activities, tours, school programs, etc.) and interpretation techniques, as well as individually evaluating the quality of training and learning outcomes of program and volunteer interpreters to ensure a high-quality visitor experience. You will also manage the activities of volunteer interpreters for the Canadian War Museum to ensure the effective use of volunteers and the delivery of quality services to visitors.

**What we are looking for**:

- Excellent organizational and planning skills;
- Organizational awareness and leadership;
- Flexibility with a customer-centric approach.

**Minimum of one (1) to three (3) years of relevant experience in**:

- Training plan development;
- Delivery of training sessions to adults;
- Museum Interpretation;
- Volunteer supervision and evaluation.

**Knowledge of**:

- Visitor Experiences, services and content of the Canadian War Museum;
- Interpretation techniques;
- Adult education;
- Volunteer coordination and leadership methods;
- Visitor Experience delivery;
- Schedule planning and management.

**Education**:College diploma in education, museum studies, social sciences, humanities, or accredited apprenticeship program.

**Compensation**: E4 - $ 54,924 to $ 67,971 (under review)
**Security Clearance**: Enhanced Reliability
**Location**: 1, Vimy Place, Ottawa, Ontario and 100, rue Laurier (Gatineau) with possibility of hybrid work.
- The masculine form is used in this document for the sole purpose of simplifying the text: it is not discriminatory in any way._
- The Canadian Museum of History subscribes to the Employment Equity Act._

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