Revenue Manager

3 weeks ago

Banff, Canada The Rimrock Resort Hotel Full time

We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development.

Scope
The Revenue Manager maximizes hotel room revenue through daily management of rooms inventory and product pricing for the hotel. The position is responsible for developing and recommending room rate and availability strategies to optimize the best mix of business for highest yield of ADR.

**Responsibilities**:

- Support The Rimrock Resort Hotel in Revenue Management decisions and ensure communication with the Revenue Management Team
- Assist The Rimrock Resort Hotel in Revenue Management projects, such as Restaurant RM & Spa RM
- Co-facilitate weekly RevMax (RevUP) meetings with The Rimrock Resort Hotel team
- Generate Daily, Weekly and Monthly Reports as needed
- Daily Monitoring of OTAs to avoid rate parity issues
- Review and address Best Rate Guarantee (BRG) notifications
- Review and adjust all rate code set ups for Corporate Campaigns
- Liaise with Revenue Management team for consistency
- Monitor any changes in inventory for the property and provide guidance on the impact on the current strategies.
- Maximize room revenue contribution with a thorough understanding of all booking channels and management of inventory and rates therein
- Continuous analysis of changing channel distribution models and the impact on consumer booking trends
- Contribute to the set up and launching of new distribution channels so the hotel may be a leader in new OTA opportunities
- Work with RM Team to determine effective and engaging rate offers or packages which are then distributed through the proper channels
- Support the Director of Sales and Tour Manager during peak contracting season with reporting and presentations
- Maintaining an open and efficient flow of information to and from all operating departments within the hotels
- Other duties as assigned

Physical Demands
- Frequent sitting and using a computer
- Occasional walking and standing
- Occasional lifting and carrying items weighing up to 16 pounds / 7 kg

**Qualifications**:

- Previous leadership experience in hospitality is required
- Previous revenue management experience is an asset
- Strategic thinking combined with the proven ability to move strategy to action are foremost attributes
- Comfortable in discussion forums; able to represent ideas succinctly and convincingly
- Proven experience in analysis and problem solving required
- Team building skills and proven track record is essential
- Self-study and independent work ethics are required
- Highly organized with the ability to manage multiple priorities under time constraints is crucial to the success of this individual
- Strong experience or adaptable training in the use of automated systems e.g. Opera PMS/ORS, excel, Word, IDEAS G3, etc.

Thank you for your interest in joining our team We share in your excitement to live and work in the Canadian Rockies.

You can learn more about what to expect as a Rimrock employee here.

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