Withdrawal Management Worker

4 months ago

Brantford, Canada Soar Community Services Full time

**ABOUT US**

SOAR Community Services Brantford has been an established part of the community for more than 50 years, and is accredited for our excellence in serving children, youth, adults, and families.

**Our Values**

These aren’t just “lip-service” to us - we work and live by them. If you do, too, we want to talk to you
- Inclusive - we value everyone and their unique perspectives and journeys
- Compassionate - we care about our clients, our staff, partners, and the communities we serve
- Collaborative - we work together to support our clients and community
- Integrity - we hold ourselves accountable and are fair, trustworthy, and dedicated to our mission to empower people to achieve their vision of independence, health, and wellbeing
- Innovative - we are open to change and continuous improvement
- Genuine - we are honest, respectful, and authentic with our clients, each other, and our partners
- Optimistic - we believe that everyone can accomplish their goals

**JOB RESPONSIBILITIES**

Join our team as a part-time staff member and diversify your skills by being cross trained in multiple roles. Our part-time staff provide support to individuals accessing services within our Withdrawal Management and Treatment Services (WMTS) programs, as well as those who call our 24/7 Crisis Line. Within WMTS, staff are responsible for supporting individuals making changes to their substance use, including both those in active withdrawal and people farther along their recovery journey in our treatment programs. Your role includes monitoring withdrawal symptoms, administering medication as prescribed, facilitating psychoeducational groups, running social or recreational activities, helping clients make safety or support plans for their next steps, and assisting with their transition to ongoing services. When responding to the Crisis Line, you provide supportive listening, coping skills coaching, risk assessments, and safety planning for those who reach out for support.

This is a great opportunity to grow your skills and make a difference

As a part-time staff, you will:

- Deliver brief, solution-focused interventions
- Conduct screening of clients prior to withdrawal management admission
- Monitor withdrawal symptoms, administer and document client medications, and alert medical professionals to any issues which impact client’s safe withdrawal
- Support implementation of client safety, support and/or transition plans
- Provide individual or group psychoeducation to enhance client motivation to change and support their recovery
- Confidently redirect client behaviour when required, to ensure a physically and emotionally safe space for all
- Be responsive and compassionate to clients within the program, and those who access the crisis line
- Answer and document all crisis line calls appropriately
- Support safe and effective facility functioning through light cleaning and meal preparation

Hours of work: A variety day, afternoon, and night shifts between 4 and 12 hours in length are available across programs, with most scheduled hours being Friday, Saturday, or Sunday. Part-time staff have some shifts scheduled in advance and are also expected to be available regularly for last-minute call-ins.

Training: Initial comprehensive training related to all aspects of the role, as well as access to ongoing professional development

**COMPENSATION and BENEFITS**

Hourly wage: Hourly wage: Starting at $24.74 per hour plus a $1 per hour shift premium for any overnight or weekend shifts.

**The Perks**
- Fitness Benefit for gym memberships, exercise equipment and lessons for various physical activities for all staff and their families
- Employee Assistance Plan for all staff and their families
- Paid Time Off for all staff
- Fun events for all staff
- Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff
- An Agency committed to ensuring your physical and mental health/safety is paramount

**REQUIREMENTS and QUALIFICATIONS**
- College diploma or certificate in the Human/Social Services field (i.e., Personal Support Worker, Social Service Worker, Human Services Worker, Addiction Worker)
- Minimum of 1-year combined education/experience in substance use, concurrent disorders and/or mental health settings, with residential withdrawal management experience preferred
- Proficient in MS Office and be familiar with databases
- Access to reliable transportation
- Able to manage frequent exposure to vicarious traumatic stress

Start date: As soon as possible

SOAR Community Services is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the Treaty Lands and Territory of the Mississaugas of the Credit and traditional territories of the Erie, Neutral, Huron-Wyandot, the Haudenosaunee, and some of the Ojibwa Nation. The territory is mutually covered by the Dish with One Spoon Wampum Bel

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